Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CivicPlus Social Media Archiving Reviews & Ratings
    14 Ratings
    Company Website
  • CHARMS Reviews & Ratings
    22 Ratings
    Company Website
  • Simply Voting Reviews & Ratings
    24 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • FAMCare Human Services Reviews & Ratings
    22 Ratings
    Company Website
  • Ensora Mental Health Reviews & Ratings
    1,096 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,459 Ratings
    Company Website
  • Complize Reviews & Ratings
    1 Rating
    Company Website
  • NewOrg Reviews & Ratings
    80 Ratings
    Company Website
  • Qomon Reviews & Ratings
    54 Ratings
    Company Website

What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

What is JustFOIA?

JustFOIA offers a user-friendly solution for handling records requests, managing every step from initiation to completion. Let's delve into the features that simplify the request processing experience on JustFOIA. The platform provides adaptable web-based forms that can be customized to meet the unique needs of your organization, enabling unlimited variations for different types of requests. Users can create new workflows for requests that allow for the delegation of both tailored and standard tasks to designated individuals or departments. In-app collaboration aids in the efficient completion of tasks, securing necessary approvals, processing and redacting the requested materials, and safely delivering them to the requester without any hassle. Thanks to these workflows, your ability to optimize the process is only as limited as your imagination. Throughout the entire request management process, communication across all relevant departments is seamless, guaranteeing that every required step is addressed. Moreover, your organization can recover costs related to the time and resources utilized for each request, which further boosts the effectiveness of the system. This all-encompassing strategy not only enhances workflow efficiency but also promotes transparency and accountability within your records management operations. Furthermore, by leveraging these advanced features, organizations can significantly improve their overall responsiveness to public inquiries.

Media

Media

Integrations Supported

Laserfiche

Integrations Supported

Laserfiche

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Company Facts

Organization Name

JustFOIA

Date Founded

2019

Company Location

United States

Company Website

www.justfoia.com/how-it-works/

Categories and Features

Categories and Features

Popular Alternatives

Libria Reviews & Ratings

Libria

MSF&W

Popular Alternatives

NextRequest Reviews & Ratings

NextRequest

CivicPlus
ATIPXpress Reviews & Ratings

ATIPXpress

OPEXUS
FOIAXpress Reviews & Ratings

FOIAXpress

OPEXUS
FOIAXpress Reviews & Ratings

FOIAXpress

OPEXUS
Libria Reviews & Ratings

Libria

MSF&W