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What is ResEasy?

ResEasy stands out as the most user-friendly, powerful, and intuitive app for making restaurant reservations available today. The app's sophisticated waitlist management features streamline front-of-house operations, enabling quicker guest seating. You have the flexibility to assign tables either manually or through an automated system, which allows for increased guest capacity. With a customizable floor map, you can easily monitor occupancy levels and table statuses. Timely service is crucial to ensuring that your guests enjoy a relaxing experience, and high standards of professionalism are showcased through attentive and prompt assistance. Enhanced automated communication features can significantly elevate both reservation management and guest relations. The platform enables you to accept online reservations around the clock through your website, social media, listing sites, and Google Reserve, ensuring that you never miss an opportunity. Additionally, our "credit card holds" system can help mitigate the impact of no-shows, allowing for credit card deposits to be collected for specific reservations, thus safeguarding your restaurant's revenue. With these comprehensive features, ResEasy is designed to optimize your dining establishment's efficiency and guest satisfaction.

What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

Media

Media

Integrations Supported

Square POS
Google Maps
Instagram
Lightspeed Retail
Mango Voice
Olo
OpenTable
Oracle MICROS POS
Perfect Venue
Resy OS
SevenRooms
Tock
Wix
Yelp

Integrations Supported

Square POS
Google Maps
Instagram
Lightspeed Retail
Mango Voice
Olo
OpenTable
Oracle MICROS POS
Perfect Venue
Resy OS
SevenRooms
Tock
Wix
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$109 per month
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ResSolutions

Date Founded

2009

Company Location

Canada

Company Website

resosolutions.com/restaurant-reservation-system

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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