Ratings and Reviews 4 Ratings
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What is Resco Field Service+?
Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location.
By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments.
Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location.
Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
What is Cilio CiO?
Installation companies throughout the United States have found an effective answer to their order management challenges with Cilio CiO field service software. These firms aimed to minimize paperwork, improve scheduling capabilities, streamline mobile order handling, and facilitate the capture of purchase orders from retail partners, and we have adeptly addressed these requirements. Cilio CiO is tailored to help installers manage a wide array of projects, whether assignments stem from Lowe’s, Home Depot, other home improvement retailers, or directly from clients, encompassing services from plumbing and roofing to the installation of doors, windows, flooring, and beyond. The software allows all job-related information to be centralized in one place, including job notes, documentation, images, measurements, and work schedules. Cilio CiO stands out by enabling the import and automatic filling of your personalized business forms. Furthermore, our software offers intuitive scheduling options with drag-and-drop features, detailed calendar views, mobile signing and sending capabilities, and smooth integration with QuickBooks, along with access to portals from Home Depot and Lowe’s. This comprehensive solution not only optimizes operations but also fosters improved communication and efficiency throughout every phase of the installation process, ultimately leading to greater customer satisfaction.
Integrations Supported
CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
API Availability
Has API
API Availability
Pricing Information
55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?
Pricing Information
$100 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Resco
Date Founded
1999
Company Location
Boston (MA), USA | Bratislava, Slovakia (Europe)
Company Website
www.resco.net/field-service/
Company Facts
Organization Name
Cilio Technologies
Date Founded
2002
Company Location
United States
Company Website
www.ciliocio.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Home Services
Not specified
Inspection
Dispatch Management
Equipment Tracking
Preventive Maintenance
Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Dispatch Management
Job Management
Routing
Categories and Features
Field Service Management
Not specified
Tradesman Job Management
Not specified