Company Website

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Device Magic?

Device Magic offers a mobile application for form creation and data gathering, transforming traditional paper forms into efficient digital ones. You can easily construct your online forms with our user-friendly drag-and-drop builder. This solution enables the seamless transmission of precise data from remote locations to your office instantly, even in the absence of internet connectivity. Additionally, you have the flexibility to present the gathered data in various formats. Moreover, it seamlessly integrates with a wide array of your current business applications, including Box, Slack, SQL, OneDrive, Zapier, and numerous others, enhancing your workflow and productivity. This versatility makes Device Magic a valuable tool for any organization looking to streamline its data collection processes.

Media

Media

Integrations Supported

Dropbox
Google Drive
Microsoft OneDrive
Salesforce
Microsoft Exchange
Microsoft Fabric
Microsoft Power BI
SAP ERP

Integrations Supported

Dropbox
Google Drive
Microsoft OneDrive
Salesforce
APIANT
Box
Easyflow
Formstack
Google Calendar
Google Sheets
ProjectManager
QuickBooks Online
QuickBooks Online Advanced
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Pricing Information

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?

Pricing Information

$25 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

Device Magic

Date Founded

2011

Company Location

United States

Company Website

www.devicemagic.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Inspection

Dispatch Management
Equipment Tracking

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Dispatch Management
Job Management
Routing

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection

Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates
Speech Recognition

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