Ratings and Reviews 4 Ratings
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What is Resco Field Service+?
Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location.
By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments.
Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location.
Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
What is Poimapper?
Utilize your current checklists to develop sophisticated mobile forms for inspections with our mobile data collection application. This app allows for the automatic creation of reports and offers data charts that provide valuable insights. You can monitor task statuses on-site, effectively converting traditional paper forms and spreadsheets into dynamic mobile checklists. The app supports features like logic, geolocation, and rich media elements, making it user-friendly and capable of delivering real-time data, automating workflows, and generating reports effortlessly. By tracking essential metrics, you can make informed, data-driven choices while seamlessly integrating with your existing systems. Capture data at crucial points of interest by recording audio and video, taking photos, scanning QR codes, and using Bluetooth technology. On-site report verification is facilitated through digital signatures. The Poimapper Plus Product, a mobile app designed for field teams, provides accurate site information, guidelines, and customizable form templates, ensuring ease of use. Data collection and editing can also be carried out offline, and final reports are automatically branded with your information and sent to your email, thus eliminating the hassle of manual report preparation in the office. This innovative approach not only streamlines processes but also enhances overall productivity in the field.
Integrations Supported
CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
API Availability
Has API
API Availability
Pricing Information
55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?
Pricing Information
$9.95 per user per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
On-Prem
Supported Platforms
SaaS
Android
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Resco
Date Founded
1999
Company Location
Boston (MA), USA | Bratislava, Slovakia (Europe)
Company Website
www.resco.net/field-service/
Company Facts
Organization Name
Pajat Solutions
Date Founded
2009
Company Location
Finland
Company Website
www.poimapper.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Home Services
Not specified
Inspection
Dispatch Management
Equipment Tracking
Preventive Maintenance
Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Dispatch Management
Job Management
Routing
Categories and Features
Electronic Data Capture
Audit Trail
Data Entry
Data Verification
Forms Management
Remote Capture
Field Service Management
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management
Inspection
Appointment Management
Customer Database
Photos In Reports
Report Templates
Tradesman Job Management
Not specified