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What is Reservation Genie?

Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.

What is BookioPro?

Transform your approach to managing restaurant reservations and operations by moving past the conventional reservation book and embracing an advanced solution. This innovative system features smart capabilities that simplify tasks for you and your team, enabling them to focus more on delivering outstanding service to your guests. Patrons can easily book tables at your restaurant through their smartphones, tablets, or computers, even when your business is closed. This advancement greatly reduces the volume of phone calls and emails, allowing for bookings to be made 24/7. Consequently, you can draw in more customers while also creating more opportunities to improve their overall dining experience. Moreover, generating gift vouchers with BookioPro is incredibly simple, removing the stress associated with design, printing, or spreadsheet management. All essential information regarding the sale and utilization of gift vouchers is seamlessly kept within your BookioPro manager profile. The system also automatically monitors gift vouchers, enabling customers to buy and pay for them online, with the vouchers being delivered straight to their email. This eliminates the inconvenience of needing to collect a physical voucher, ensuring it will never be lost. In addition, this efficient process not only enhances customer satisfaction but also significantly improves operational workflows, leading to a more streamlined restaurant experience. Ultimately, adopting such a system can revolutionize the way your restaurant operates, making it more modern and appealing to tech-savvy diners.

Media

Media

Integrations Supported

Adobe Acrobat
Facebook

Integrations Supported

Adobe Acrobat
Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

€19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reservation Genie

Company Location

United States

Company Website

www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs

Company Facts

Organization Name

Creative Web

Date Founded

2004

Company Location

Slovakia

Company Website

www.bookiopro.com/en

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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