Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Resilience Insurance?
At Resilience, we offer a groundbreaking approach to cyber insurance tailored for the middle market, backed by a top-rated insurer and an experienced in-house claims team. Our services encompass a broad spectrum of insurance coverage from the moment of binding, along with loss mitigation support and customized security solutions that extend throughout the policy's life, highlighting our commitment to maintaining your cyber resilience. We have created a cohesive ecosystem that merges security, insurance, and claims management, all supported by superior data analytics and collection methods, enabling us to provide bespoke protection, coverage, and support for mid-market businesses. As remote work models become more prevalent, we guide organizations in managing the heightened reliance on cloud technologies and the risks that accompany them, including issues like misconfigured services and insecure home networks. Our mission is to equip businesses with the essential tools and resources needed to excel in today’s rapidly changing digital environment, ensuring they are well-prepared for any cyber challenges that may arise. By fostering an environment of continuous improvement and adaptability, we help our clients not only mitigate risks but also capitalize on opportunities that emerge in this dynamic landscape.
What is AppHelp?
As customers navigate their digital journeys, they encounter diverse support needs. Position yourself as a trusted advisor by delivering training solutions that ease the transition to new services or improve current offerings with ongoing assistance. By outsourcing your productivity support tasks, you can focus on your core business goals tied to digital transformation. AppHelp offers a comprehensive suite of migration, onboarding, and continuous support services that enable you to meet and exceed the expectations set by Microsoft and Google’s Cloud Partner Programs. Help your small and medium-sized business clients lower their on-site IT costs with a solid Help Desk solution that can effectively diagnose and resolve issues across a range of platforms, from cloud applications to networking devices and computers. Empower your business clients to take part in the intelligent revolution by providing all-encompassing IoT solutions that integrate devices, applications, and consistent support. Furthermore, AppHelp extends remote assistance for security systems, access control, audio/visual equipment, and an extensive range of other technology needs, ensuring comprehensive coverage for your clients. By providing such a wide array of support services, you not only build stronger relationships with your customers but also significantly improve their overall satisfaction and success in the digital landscape. Ultimately, this commitment to exceptional support will differentiate your business from competitors and solidify your reputation as a leader in the field.
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Resilience
Date Founded
2016
Company Location
United States
Company Website
www.resilienceinsurance.com
Company Facts
Organization Name
AppDirect
Date Founded
2009
Company Location
United States
Company Website
www.appdirect.com/products/apphelp
Categories and Features
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management