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What is ResolutionTube?

Access installation manuals, service bulletins, troubleshooting guides, and a plethora of resources right from your mobile device. You can easily upload sensitive documents for quick sharing with your field team on the go. Collaborate with your colleagues remotely using live video and images, while employing screen drawing features to highlight specific issues. Additionally, you have the capability to share documents, send emails, and make voice calls, all integrated into a single platform. Dive into our extensive knowledge base to find solutions tailored to your needs. Each interaction and conversation is transformed into valuable knowledge, streamlining the process for addressing future inquiries with a simple search. ResolutionTube serves as a crucial platform for capturing and sharing important knowledge among technicians. It encourages interaction between technicians and industry specialists from a variety of organizations, allowing you to broaden your network beyond the field technicians you already know. By utilizing our contact book, you can connect with professionals who have the expertise necessary to tackle the challenges you encounter, thereby improving collaboration and enhancing the efficiency of problem-solving efforts. Furthermore, this interconnected approach not only enriches your professional experience but also contributes to a culture of continuous learning and support within the industry.

What is Aquant?

Aquant provides service leaders, agents, and technicians with crucial insights at the precise moment they need them, allowing them to craft service experiences that are genuinely captivating. Often, the complexities of service are overlooked as products grow more sophisticated and customer demands increase. Additionally, the search for proficient service professionals can be a daunting task. This is where our expertise comes into play, helping you elevate service from a basic function to an extraordinary experience for your customers. By transforming specialized knowledge into user-friendly information for all technicians, you empower them to thrive in their positions. Furthermore, you can achieve a clearer understanding of your team's performance while benchmarking your key performance indicators against those of industry leaders. With essential insights into your workforce, customers, and equipment, service leaders are equipped to make more strategic and informed decisions. Our ultimate aim is to enhance the service experience, ensuring that every interaction not only meets expectations but also leaves a memorable impact on customers. In a world where service excellence is paramount, we strive to redefine what’s possible in the realm of customer engagement.

Media

Media

Integrations Supported

Integrations Supported

SAP Store

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ResolutionTube

Date Founded

2014

Company Location

United States

Company Website

www.resolutiontube.com

Company Facts

Organization Name

Aquant

Date Founded

2016

Company Location

United States

Company Website

www.aquant.io

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Categories and Features

Customer Service

Not specified

Predictive Analytics

Data Blending

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