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What is Resolve Enterprise?

Transform the management of cases and complaints with Resolve Enterprise, a software solution that is not only highly customizable but also designed to optimize your business processes. It effectively addresses everything from simple complaints to complex cases and detailed investigations. With its user-friendly dashboards and rich reporting features, Resolve Enterprise enables you to effortlessly track and search every interaction tied to a case or complaint. This software not only guides you through the entire life cycle of a case or complaint but also enhances the efficiency of logging, task management, deadline tracking, and communication updates. Additionally, its strong document management capabilities support you all the way to resolution while facilitating thorough reporting and analysis, making it an essential asset for any organization. By implementing Resolve Enterprise, you can significantly boost your operational efficiency while simultaneously elevating customer satisfaction levels. Ultimately, this innovative software empowers businesses to navigate complex workflows with ease and precision.

What is Hubstream Intelligence?

The Hubstream platform combines investigative case management, link analysis, visualization, and highly adaptable workflows into a singular, user-friendly solution. By utilizing Hubstream, your team can dramatically increase its productivity. We simplify repetitive tasks, create rules that seamlessly fit your data structure, and enable automatic data intake from multiple sources. Users can efficiently refer and assign cases in bulk with just a single click, ensuring complete customization and scalability. This all-inclusive case management software integrates workflow, analytics, reporting, and automation into one cohesive package. Our solutions empower you to pinpoint true offenders and focus your efforts on areas that yield significant results. Hubstream's sophisticated data analytics help you reveal connections among criminals who seek to hide their activities. Upgrade your outdated workflows or custom databases to a cutting-edge data platform tailored to the needs of international investigations, allowing various teams across departments to effectively "connect the dots" amidst a flood of data. Additionally, our platform is designed to grow alongside your requirements, adapting to emerging challenges in the evolving landscape of investigations. As a result, you can remain agile and responsive in the face of new investigative demands.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolve Software Group

Company Location

Australia

Company Website

www.resolvesoftware.com.au

Company Facts

Organization Name

Hubstream

Date Founded

2012

Company Location

United States

Company Website

www.hubstreamsoftware.com

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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