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What is Resolve AI?

Operates autonomously to handle routine alerts and actions, effectively reducing the chances of escalations and preventing employee burnout. It proactively adjusts thresholds and dashboards to prevent incidents before they occur and updates runbooks with each new event to maintain accuracy. This streamlined approach can free on-call engineers from as much as 20 hours of work each week, allowing them to concentrate on development projects. The system oversees all alerts, performs root cause analyses, resolves incidents, and guarantees a stress-free experience for on-call personnel. By automating both the root cause analysis and incident response processes, it has the potential to cut Mean Time to Resolution (MTTR) by as much as 80%. With detailed incident summaries and hypotheses readily available before users log in, response times improve drastically, leading to significantly better uptime. Onboarding is quick and straightforward, featuring production-ready AI that is secure and proficient in utilizing essential production tools akin to an experienced software engineer. Furthermore, it automatically maps the production environment, understands code, and tracks changes effortlessly without any need for prior training. This revolutionary method not only optimizes operations but also boosts team-wide productivity and fosters a collaborative atmosphere that encourages innovation and growth. Ultimately, it contributes to a more resilient and responsive operational framework.

What is Dakota Scout?

Encourage your teams to take charge in identifying potential risks by improving the incident reporting system and providing a real-time view of safety across the organization. Scout allows all employees, even those without user accounts, to report injuries, incidents, near misses, and safety observations using any device available to them. To streamline this process, dedicated QR codes can be displayed on posters or stickers for simple reporting access. Once incidents are logged, safety leaders can collaborate on investigations and engage in Root Cause Analysis (RCA) activities. With Scout’s cutting-edge data exploration tools, incident management transitions from a reactive to a proactive method, enabling safety leaders to analyze patterns, pinpoint problem areas, and share insights across multiple locations. Furthermore, site leaders can easily comply with OSHA Recordkeeping requirements while producing critical reports like 300, 300a, and more. Scout also maintains accountability and transparency throughout the organization with email notifications and time-stamped event logs. By fostering an environment of safety and vigilance among all team members, this thorough approach enhances overall workplace security and encourages continuous improvement. Ultimately, a proactive safety culture can lead to a more engaged and informed workforce.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
GitHub
Prometheus
Slack

Integrations Supported

Amazon Web Services (AWS)
GitHub
Prometheus
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolve.ai

Company Location

United States

Company Website

resolve.ai/

Company Facts

Organization Name

Dakota Software

Date Founded

1988

Company Location

United States

Company Website

www.dakotasoft.com/proactivity-suite/scout

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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