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What is Resort Management System (RMS)?

A comprehensive work order management system has been established to track the progression of work orders through stages including reported, in progress, completed, billed, and archived. This system integrates effortlessly with owner statements, the checks payable system, and the general ledger, promoting effective task management. In addition, the Resort Management System (RMS) functions as an all-encompassing software solution tailored for managing short-term vacation rentals. This powerful web-based tool efficiently handles the operations of your vacation rental business, incorporating features such as real-time online reservation booking, website integration, and collaborative partnerships with platforms like HomeAway and TripAdvisor via FlipKey. It also includes trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, RMS enhances guest services management, allows for unlimited email communication with guests, supports integrated credit card processing, offers travel insurance options, and encompasses a wide range of additional features aimed at improving the rental experience and optimizing operations. Ultimately, RMS is specifically designed to empower property managers, enabling them to effectively fulfill the requirements of both owners and guests, thereby elevating overall satisfaction and efficiency in the rental process. The system's versatility ensures it remains adaptable to the changing needs of the vacation rental market.

What is Houseguide?

Houseguide is a cutting-edge digital platform tailored for short-term rental hosts, aiming to improve guest experiences while streamlining property management duties. This innovative service allows hosts to create comprehensive, personalized guidebooks that guests can access through a simple link, removing the hassle of app installations. Guests enjoy 24/7 access to essential information, which features easy-to-follow video guides for various appliances, curated suggestions for local attractions, dining, and shopping, as well as critical information regarding their stay, such as check-in protocols and house regulations. Furthermore, hosts have the opportunity to boost their earnings through a built-in Shop feature within the guidebooks, where they can offer bespoke services and products like late check-outs, snacks, or bike rentals, all facilitated through secure transactions via Stripe. For property managers overseeing multiple listings, Houseguide enhances efficiency by enabling the rapid duplication of guidebooks, ensuring that consistent information is readily available across all properties. This streamlined approach not only saves valuable time but also significantly elevates the guest experience, ensuring that each visit is unforgettable. By providing hosts with the tools they need to manage their properties effectively, Houseguide sets a new standard in the short-term rental industry.

Media

Media

Integrations Supported

Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping

Integrations Supported

Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Advanced Management Systems

Date Founded

1984

Company Location

United States

Company Website

www.vacationrentalsoftware.com/software/overview

Company Facts

Organization Name

Houseguide

Company Location

United States

Company Website

www.houseguideapp.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

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