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What is ResortSuite PMS?
ResortSuite PMS is crafted to meet all your property management system needs while ensuring smooth integration with various ResortSuite modules or existing hospitality technologies. This robust system empowers you to understand your guests better, which in turn facilitates the provision of exceptional guest experiences. Guests have the flexibility to enhance their stay by reserving a range of services at any time and from any place. Moreover, the system enhances operational efficiency via tablet applications and web-based management tools. Our adaptable, module-based solutions can function alongside your current vendors or independently manage your entire operation. You can conveniently access a guest's comprehensive history across different locations, including former visits, purchases, and personalized notes, which guarantees that outstanding service is consistently provided. Additionally, automated pre-arrival and on-property confirmation letters, as well as customized guest itineraries that include room bookings, dining options, spa reservations, and activities, are generated to improve the guest experience further. Collectively, these features not only streamline operations but also create a more tailored and memorable hospitality experience for every guest. As a result, both staff and guests can benefit from a more organized and enjoyable stay.
What is ResortSuite CLUB?
Members of your club deserve a unique and customized experience. When your club's operations depend on disconnected systems, it not only results in fragmented member information and tedious manual tasks for your staff, but it also obstructs effective engagement with members. ResortSuite CLUB is designed specifically for managing memberships in both private clubs and hotel or resort settings, providing the benefit of a consolidated member profile that is accessible throughout all areas of operation. This means that whether your staff is handling member account statements, scheduling lessons, tee times, or dining reservations, they can easily access detailed member information by integrating it with other ResortSuite modules or across different club locations. Such a fully integrated system surpasses the capabilities of multi-vendor solutions, making it particularly beneficial for clubs that maintain a corporate standard for their Property Management System (PMS) and Point of Sale (POS) systems. By simplifying the booking process for all offerings at your property, your members gain the freedom to schedule their experiences whenever and wherever they choose. This ultimately cultivates stronger relationships and enhances overall member satisfaction, ensuring a vibrant club atmosphere. Additionally, the seamless integration fosters a sense of community and belonging among members, further enriching their overall experience.
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Yellow Dog Inventory
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Yellow Dog Inventory
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/pms/
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com/applications/club/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)