ResponseCRM vs. Commerce Layer

MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.

ShipHero simplifies the shipping process for eCommerce businesses through our robust Warehouse Management Software. Designed for emerging and scaling brands as well as high-volume 3PLs, our cloud-based WMS equips you with the essential tools and processes to operate an efficient warehouse. By leveraging our technology, you can significantly enhance your eCommerce operations and achieve greater success. We excel in supporting eCommerce brands and 3PLs by delivering exceptional results: - Cut down on mis-picks and mis-ships by over 99% - Lower warehouse expenses by as much as 35% - Boost picking efficiency by threefold - Enjoy shipping times that are 30% faster - We proudly cater to over 10% of Shopify Plus stores around the world, demonstrating our widespread impact in the industry.

TrueLoyal delivers a next-generation loyalty platform that helps consumer brands keep customers engaged for life. Leveraging AI-driven personalization and omnichannel integration, it allows businesses to design and manage loyalty programs that work across eCommerce, retail, and distributor networks. The platform includes features such as gamification, rewards catalogs, predictive churn prevention, advocacy programs, and receipt-based engagement, enabling brands to turn every interaction into an opportunity for retention. With advanced analytics and data collection, TrueLoyal empowers companies to capture zero- and first-party data to fuel smarter marketing decisions. Its pre-built integrations and open API ensure seamless connectivity with major systems, reducing complexity and accelerating deployment. Case studies from industries like beauty, automotive, and food & beverage highlight measurable results, including over 150% increases in repeat revenue and significant boosts in customer satisfaction scores. Beyond the technology, TrueLoyal offers consulting and strategy services to ensure brands launch with confidence and continuously optimize their programs. Customers benefit from a holistic loyalty ecosystem that drives advocacy through social commerce, user-generated content, surveys, and product sampling. By aligning loyalty initiatives with brand strategy, TrueLoyal transforms transactional relationships into long-term partnerships. Its mission is to provide brands with the flexibility, intelligence, and tools they need to scale retention and revenue in a sustainable way.

Revaly is built to solve one of the most costly and overlooked problems in subscription commerce: legitimate payments failing for preventable reasons. Its end-to-end Payment Performance Management platform leverages machine learning, issuer intelligence, and ecosystem data to elevate approval rates starting from the very first transaction attempt. The system automatically detects issues such as mistyped card numbers, routing mismatches, and metadata errors before a customer ever checks out. When payments do fail, Revaly uses a sophisticated retry engine that studies customer behavior, card network patterns, and historical success windows to recover revenue without damaging relationships. Businesses across industries report dramatic improvements—from 34% to over 50% increases in recovered payments—demonstrating the compound value of consistent, optimized approvals. Revaly’s integration ecosystem makes adoption frictionless, connecting seamlessly with CRMs, billing systems, payment gateways, and processors already in use. The platform not only protects revenue but stabilizes growth by reducing churn that comes from unintentional payment failures. Leadership teams gain visibility into payment performance metrics that go far beyond authorization rates, revealing hidden revenue opportunities and operational inefficiencies. As a result, companies can build smarter billing strategies and deliver a more reliable experience for customers. Revaly becomes a trusted partner in improving profitability, ensuring that when a customer says “yes,” the payment system does too.

Bravo Store Systems — The All-in-One Firearms POS for Retail, Ranges, and eCommerce Bravo Store Systems provides a complete, audit-ready POS that unites firearm retail, range operations, compliance, and online sales in one platform. Trusted by more than 1,200+ FFLs nationwide, Bravo helps gun stores and ranges work faster, stay compliant, and grow across every channel. Unlike systems that piece together multiple vendors, Bravo’s connected design handles every aspect of operations—sales, transfers, ATF compliance, range scheduling, and eCommerce—with total accuracy and real-time visibility. Every 4473 is validated at entry, A&D bound book updates instantly, and audit exports are ready in clicks, keeping you inspection-ready 24/7. What sets Bravo apart: • Compliance Confidence: e4473 with digital retention to spec, automatic Form 3310.4 detection, and 8300 cash triggers built in. • Integrated eCommerce: Publish your inventory directly to UsedGuns.com and Guns.com with one click. Listings stay in sync automatically—prices, photos, serials, and availability—driving online visibility without sacrificing in-store traffic. • Distributor Integrations: RSR, Davidson’s, Lipsey’s, and Sports South catalogs tie directly into purchasing and replenishment. • Range Management: Handle waivers, lane assignments, memberships, and classes from one intuitive dashboard. • Operational ROI: Task Manager replaces report-chasing with role-based prompts, saving up to 15–20 hours per week. With Bravo, every transaction, form, and listing works together—no duplicate data entry, no bolt-ons, no lost hours. From the counter to the range to your online store, Bravo automates the complex so you can focus on customers, safety, and growth. Bravo Store Systems — Audit-Ready Firearms POS with Built-In eCommerce.

Advantage is an advanced subscription management platform that provides you with the ability to order products and services with complete flexibility. This level of adaptability enables you to operate your business in a manner that suits your specific needs and objectives. To stay competitive in a landscape where consumers are increasingly leaning towards subscription and membership models, it is essential to have a responsive order-to-cash solution. By utilizing such a system, you can ensure your business remains agile and meets the evolving demands of the market.

Kontainer: The Smart Choice for Scalable DAM & PIM Solutions Kontainer is a trusted platform for businesses seeking powerful, user-friendly Digital Asset Management (DAM) and Product Information Management (PIM) solutions. Designed with both functionality and aesthetics in mind, Kontainer helps organizations centralize their digital assets, maintain data accuracy, and accelerate go-to-market processes. Built to adapt to your business—not the other way around—Kontainer offers plug-and-play tools that reduce manual effort, enhance collaboration, and ensure consistent brand execution across all channels. Why businesses choose Kontainer: ◦ Unified DAM & PIM to streamline asset and product data management ◦ AI-enhanced features for auto-tagging, translations, and content formatting ◦ Integrated brand portals, marketing kits, and sales tools ◦ GDPR-compliant consent management and approval workflows ◦ Smart search and intuitive navigation for faster content retrieval ◦ Custom templates, landing pages, and branded experiences Kontainer integrates effortlessly with your current tech stack—from ERP and CRM to CMS and digital marketing platforms—making it easy to manage, share, and repurpose content across teams and regions. Backed by 20+ years of industry expertise, Kontainer provides more than just software—it delivers strategic support and a long-term partnership to help your business grow. Book your free demo today and see how Kontainer can help you work faster, smarter, and more consistently.

Paladin Point of Sale is an all-in-one retail solution built to help independent businesses streamline operations and improve performance. It combines in-store POS, mobile selling, and a ready-to-launch online store, allowing retailers to sell wherever their customers are. Paladin is tailored for specialized industries including hardware, lumber, pharmacy, feed and seed, and general retail. The system integrates EDI with national and regional distributors, helping stores manage inventory accurately without overstocking. Built-in tools support multi-store management, inventory tracking, and daily operations with ease. Paladin also provides managed cybersecurity services to safeguard business systems and sensitive customer information. Its intuitive interface allows store owners to manage operations without advanced technical skills. Dedicated account managers guide businesses through installation and setup for a smooth launch. With USA-based 24/7 support, help is always available when issues arise. Paladin operates on flexible monthly agreements with no long-term contracts or hidden fees. For more than 45 years, Paladin has focused on empowering local communities by supporting local retailers. It is a trusted partner designed to help independent stores run better and grow sustainably.

OneTimePIM has unveiled a revolutionary method for managing product information, now highlighted on Slashdot. Our platform serves as a comprehensive resource for all your product data requirements, facilitating smooth distribution across various channels while featuring premium e-commerce integrations. Key Highlights: * Comprehensive Package: Enjoy free setup, training, and ongoing support to fully leverage the capabilities of PIM. * Advanced Features: Our offerings include an AI assistant for generating product descriptions and image captions, a sophisticated media management system, automated datasheet creation, and a unique spreadsheet interface, all designed to enhance your operational effectiveness. * Flexible Integration: Easily connect with your website through APIs, and seamlessly integrate with prominent e-commerce platforms such as Shopify, WooCommerce, and Magento. It also syncs with ERP systems to create a cohesive workflow. Our dedication to exceptional customer service is unmatched within the PIM sector. We prioritize building enduring relationships with our clients, which is why we provide complete setup, training, and support at no extra charge with every package. By choosing OneTimePIM, you embark on a transformative journey in product information management, where innovation, efficiency, and collaborative customer relationships come together to create unparalleled value. Additionally, our user-friendly interface ensures that even those new to PIM can navigate the system with ease.

3D Cloud is a reliable and secure enterprise 3D platform that is widely recognized and utilized by companies such as Lowe's, Ashley, Macy's, HNI, and La-Z-Boy, offering specialized applications and content management for various categories including furniture, kitchens, bathrooms, outdoor decking, storage solutions, and closets. With the capability to build, deploy, and manage a range of 3D applications—such as Web AR, room visualizers, product configurators, and 3D room planners—this platform ensures compatibility across all devices and channels. Additionally, you can expect to launch your 3D solutions within a remarkably short timeframe of just 8 to 10 weeks, making it an efficient choice for enterprises looking to enhance their digital offerings.