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Ratings and Reviews 0 Ratings
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What is ResponseScribe?
ResponseScribe offers a specialized service dedicated to creating customized replies to customer reviews, making sure they resonate with your brand's identity and are sent out within just a few hours. You can easily link your review platforms and customize your profile to kick off the process. Our team will securely connect to your selected review sites and will ask for key information to ensure that every response is distinct and true to your brand's voice. Once your account is established, our professionals will get to work quickly, delivering personalized replies to customer feedback within a short timeframe. You can track the status of these tailored responses and remain involved via real-time notifications that allow you to approve or modify any replies straight from your smartphone or email. With options for text and email alerts, you have control over how much you want to engage in the response process. Moreover, our service automatically evaluates customer reviews and identifies patterns, which helps you formulate effective strategies to boost overall customer satisfaction. By leveraging ResponseScribe, you enhance communication with your audience while also gathering insightful information about their needs and preferences, ultimately leading to a more tailored customer experience. This way, your business can adapt and thrive in an ever-changing marketplace.
What is 5th Star?
Protect your brand's online reputation with 5th Star, the leading reputation management plugin designed for WordPress. This cutting-edge solution collects and manages feedback from your website visitors, channeling positive reviews to sites like Google, Yelp, and Trustpilot, while diverting negative comments directly to your inbox for private resolution. Take control of your digital footprint by leveraging the power of 5th Star! By promoting positive feedback and minimizing the public visibility of negative remarks, you can greatly improve your business's trustworthiness. Research indicates that a striking 88% of consumers regard online reviews from credible sources with the same importance as personal referrals, and a remarkable 92% are more likely to use a service or purchase an item after seeing a positive review on well-known platforms. Furthermore, search engines like Google deem these reviews crucial for local search rankings. Therefore, incorporating 5th Star into your strategy not only enhances your reputation but also elevates your presence in search engine results, ultimately fostering growth for your business. By actively managing your online image, you can create a stronger connection with potential customers.
Integrations Supported
Facebook
Yelp
Amazon
Google
Google Business Profile
Tripadvisor
Trustpilot
WordPress
Zillow
Integrations Supported
Facebook
Yelp
Amazon
Google
Google Business Profile
Tripadvisor
Trustpilot
WordPress
Zillow
API Availability
Has API
API Availability
Has API
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Pricing Information
$9.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shout About Us
Date Founded
2012
Company Location
United States
Company Website
www.responsescribe.com
Company Facts
Organization Name
5th Star
Company Website
wp5thstar.com
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label