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What is Responserack?

Responserack is an innovative software solution designed specifically for volunteer fire departments, serving as a contemporary alternative to outdated NFIRS Records Management Systems (RMS). In order to document response data effectively, firefighters are required to fill out incident reports, but at 0200 hours, the process can often become quite tedious. With Responserack, there are no cumbersome firefighter code lookups involved! This platform fosters a community that prioritizes streamlined and firefighter-friendly incident reporting, enhancing efficiency and usability for its users.

What is Mission Manager?

Mission Manager is a multifaceted platform accessible both online and offline, crafted to aid incident commanders in managing their everyday team operations and missions. It promotes a cooperative working environment for standard tasks while serving as an interactive command center during critical events. In contrast to typical emergency management systems that activate solely in times of crisis and depend on localized networks, Mission Manager reduces the chances of forgotten passwords and the unavailability of essential personnel information during stressful moments. By promoting consistent usage, it ensures that team member details are continuously updated, thereby enhancing overall readiness. Moreover, Mission Manager is user-friendly, flexible, and highly customizable, featuring automated reporting tools, sophisticated mapping capabilities, and integrated web-based calendars that streamline coordination. The platform is further supported by extensive tutorials and dedicated customer assistance, which increases its functionality and helps users fully leverage its features. Ultimately, Mission Manager is recognized as a vital tool for proficient incident management and effective team collaboration, making it indispensable for organizations facing both routine and emergency situations.

Media

Media

Integrations Supported

CORE EHS
GroupMe
Slack

Integrations Supported

CORE EHS
GroupMe
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$25/month
Free Trial Offered?
Free Version

Pricing Information

$750.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Responserack

Date Founded

2019

Company Location

United States of America

Company Website

www.responserack.com

Company Facts

Organization Name

Mission Manager

Date Founded

2011

Company Location

United States

Company Website

www.missionmanager.com

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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