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What is Responserack?

Responserack is an innovative software solution designed specifically for volunteer fire departments, serving as a contemporary alternative to outdated NFIRS Records Management Systems (RMS). In order to document response data effectively, firefighters are required to fill out incident reports, but at 0200 hours, the process can often become quite tedious. With Responserack, there are no cumbersome firefighter code lookups involved! This platform fosters a community that prioritizes streamlined and firefighter-friendly incident reporting, enhancing efficiency and usability for its users.

What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

Media

Media

Integrations Supported

GroupMe
Slack

Integrations Supported

Code3 Strategist

API Availability

API Availability

Pricing Information

$25/month
Up to 60 calls/incidents a year: $25.00. Up to 500 calls/incidents a year: $60.00. Over 500 calls, let's discuss.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Responserack

Date Founded

2019

Company Location

United States of America

Company Website

www.responserack.com

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Categories and Features

Fire Department

Not specified

Categories and Features

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