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What is Responsive?

Responsive, previously known as RFPIO, stands at the forefront of strategic response management software, revolutionizing the manner in which organizations handle and disseminate vital information. Our cutting-edge platform, coupled with exceptional customer value initiatives, enables businesses to foster growth, reduce risks, and enhance overall employee satisfaction. By utilizing Responsive, frontline teams can provide outstanding responses, leveraging advanced technologies that enable swift, precise, and automated management of RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments, and other intricate information requests (RFXs). This transformation not only streamlines processes but also allows teams to focus on more strategic initiatives, ultimately leading to improved organizational efficiency.

What is Konverso?

Konverso's groundbreaking platform transforms the support operations of IT, HR, and customer service teams by seamlessly blending conversational AI with automation. By leveraging generative AI, Konverso not only enhances various support functions but also significantly boosts user engagement and operational efficiency. Its array of products is specifically designed to heighten user experience while optimizing workflows across departments. The platform showcases a virtual agent that provides proactive, personalized interactions and integrates effortlessly with existing organizational data and systems, ensuring exceptional outcomes and user satisfaction. Additionally, it aids contact center teams by streamlining the onboarding process, offering quick recommendations, and automating routine tasks, which empowers agents to focus on more meaningful customer interactions. With the introduction of generative AI, Konverso also elevates search functionalities, delivering precise and pertinent information in real time and ultimately enhancing productivity in the workplace. This cutting-edge technology in AI and automation is poised to transform your organization’s support functions, rendering them more efficient and adaptive to change. As the business landscape continues to shift, embracing such innovative solutions will be crucial for sustaining a competitive advantage and driving growth. This forward-thinking approach will not only enhance operational capabilities but also foster a culture of continuous improvement within organizations.

Media

Media

Integrations Supported

Box
Gmail
Google Calendar
Google Docs
Google Drive
Google Hangouts
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Okta
Pipedrive
Slack
Unleash

Integrations Supported

Box
Gmail
Google Calendar
Google Docs
Google Drive
Google Hangouts
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Okta
Pipedrive
Slack
Unleash

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Responsive

Date Founded

2015

Company Location

United States

Company Website

www.responsive.io

Company Facts

Organization Name

Konverso

Company Location

United States

Company Website

www.konverso.ai/

Categories and Features

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Proposal Management

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control

RFI

RFP

Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management

Sourcing

Auction Management
Budget Management
Collaboration
Global Sourcing Management
Rfx Management
Spend Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Template Management

Categories and Features

RFP

Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management

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