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What is Responsive?

Responsive, previously known as RFPIO, stands at the forefront of strategic response management software, revolutionizing the manner in which organizations handle and disseminate vital information. Our cutting-edge platform, coupled with exceptional customer value initiatives, enables businesses to foster growth, reduce risks, and enhance overall employee satisfaction. By utilizing Responsive, frontline teams can provide outstanding responses, leveraging advanced technologies that enable swift, precise, and automated management of RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments, and other intricate information requests (RFXs). This transformation not only streamlines processes but also allows teams to focus on more strategic initiatives, ultimately leading to improved organizational efficiency.

What is Performax360?

The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.

Media

Media

Integrations Supported

AccessOwl
Box
Dropbox
Google Calendar
Google Docs
Google Hangouts
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Okta
Pipedrive
Salesforce
Slack
Unleash

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Responsive

Date Founded

2015

Company Location

United States

Company Website

www.responsive.io

Company Facts

Organization Name

Performax

Date Founded

2015

Company Location

United States

Company Website

www.performax360.com

Categories and Features

AI RFP

Not specified

AI Sales Tools

Not specified

Document Generation

Not specified

Due Diligence

Not specified

Proposal Management

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control

RFI

Not specified

RFP

Not specified

RFQ

Not specified

Sourcing

Not specified

Tender Management

Not specified

Categories and Features

Business Intelligence

Ad Hoc Reports
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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