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What is Restructured?

Restructured is a cutting-edge platform that harnesses the power of artificial intelligence to help businesses extract valuable insights from large volumes of unstructured data. It adeptly manages diverse formats such as documents, images, audio, and video by combining advanced language model functionalities with refined search and retrieval methods, enabling it to index and understand information in context. Through the transformation of substantial datasets into actionable insights, Restructured facilitates easier navigation and analysis of complex data, ultimately optimizing decision-making processes. Consequently, organizations are better equipped to react promptly and accurately to new trends and challenges, thereby gaining a competitive edge in their respective markets. This innovative approach not only streamlines operations but also empowers companies to make informed choices that drive growth and efficiency.

What is OmniIndex?

OmniIndex revolutionizes the handling of unstructured data, commonly known as "The other 80%," by converting it from disparate sources into a comprehensive and coherent index that facilitates enhanced insights. By seamlessly integrating with all customer service platforms, including voice transcripts, emails, and chatbots, OmniIndex enables organizations to uncover answers to unasked questions while also evaluating customer sentiment in real-time. This cutting-edge method significantly strengthens the capability to link issues with their underlying causes and solutions, leading to a marked enhancement in the overall customer experience. With access to timely and accurate data from trustworthy sources, businesses can better grasp their customers' genuine thoughts and emotions. Furthermore, the OmniIndex Data Intelligence Platform adeptly indexes and scrutinizes data from online web forms and chatbots across various platforms, such as Facebook Messenger, providing organizations with critical insights into customer inquiries and operator engagements in real-time. Ultimately, this thorough analysis cultivates a more responsive approach to addressing customer needs, thereby ensuring satisfaction and loyalty in a rapidly changing marketplace. As a result, companies that utilize OmniIndex are better equipped to adapt and thrive amid evolving customer expectations.

Media

No images available

Media

Integrations Supported

Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau

Integrations Supported

Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Microsoft 365
Microsoft Power BI
Oracle Cloud Infrastructure
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

$99/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kolena

Date Founded

2022

Company Location

United States

Company Website

www.kolena.com/restructured/

Company Facts

Organization Name

OmniIndex

Company Location

United States

Company Website

www.omniindex.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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