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What is Resurg ClearView?

Imagine your franchisees as essential partners in the collective growth of your network. This vision can be realized through ClearView by Resurg, which provides an operational performance dashboard that not only evaluates the overall network performance but also allows for an in-depth analysis at both the regional and individual franchisee levels. ClearView stands out as a versatile and mobile-friendly solution, granting franchisees access to vital data whenever and wherever they need it, with viewing permissions in place to maintain security. This collaborative strategy cultivates a cohesive network focused on elevating performance and enhancing operational efficiencies. With ClearView's mobile capabilities, you can easily access real-time data with a simple tap, no matter where you are. Moreover, this tool equips your Business Development Managers (BDMs) with immediate performance insights as they visit stores, thereby saving valuable time and adding significant value to your franchise network. The advantages of ClearView go beyond these functionalities, encouraging a culture of informed decision-making that permeates your entire franchise system, ultimately leading to sustained success. By embracing this innovative tool, you can ensure that your franchisees are not just contributors, but pivotal players in your shared journey toward excellence.

What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

Media

Media

Integrations Supported

RMS Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Resurg

Date Founded

2005

Company Location

Australia

Company Website

resurg.com.au

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

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