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What is RetailPath?

RetailPath is a cutting-edge solution designed to streamline and enhance the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to effectively recover lost income due to unjust chargebacks. One of its most notable features, "zero-click disputes," empowers teams to focus on revenue generation while the platform takes care of the dispute process automatically, resulting in better outcomes. In addition, it facilitates the automatic gathering of documents, ensuring that essential paperwork such as bills of lading, purchase orders, and invoices is securely stored and easily accessible in an encrypted format. The platform also includes robust analytics that provide real-time insights, which help teams quickly identify and address problems, thereby increasing operational efficiency. Moreover, RetailPath stands out with its exceptional integration capabilities, seamlessly connecting with existing systems like Electronic Data Interchange (EDI) providers and third-party logistics partners, allowing for the automatic import of data and improving the overall workflow. This impressive array of functionalities makes RetailPath an invaluable tool for CPG brands looking to optimize their chargeback management processes and ultimately secure their revenue. By leveraging these advanced features, brands can not only reduce their chargeback losses but also enhance their overall operational strategy for greater success.

What is Amiko?

Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.

Media

Media

Integrations Supported

Ethoca
Verifi

Integrations Supported

Ethoca
Verifi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RetailPath

Company Location

United States

Company Website

retailpath.xyz/

Company Facts

Organization Name

Rivero

Company Location

Switzerland

Company Website

rivero.tech/amiko

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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