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Ratings and Reviews 0 Ratings
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What is RetailPath?
RetailPath is a cutting-edge solution designed to streamline and enhance the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to effectively recover lost income due to unjust chargebacks. One of its most notable features, "zero-click disputes," empowers teams to focus on revenue generation while the platform takes care of the dispute process automatically, resulting in better outcomes. In addition, it facilitates the automatic gathering of documents, ensuring that essential paperwork such as bills of lading, purchase orders, and invoices is securely stored and easily accessible in an encrypted format. The platform also includes robust analytics that provide real-time insights, which help teams quickly identify and address problems, thereby increasing operational efficiency. Moreover, RetailPath stands out with its exceptional integration capabilities, seamlessly connecting with existing systems like Electronic Data Interchange (EDI) providers and third-party logistics partners, allowing for the automatic import of data and improving the overall workflow. This impressive array of functionalities makes RetailPath an invaluable tool for CPG brands looking to optimize their chargeback management processes and ultimately secure their revenue. By leveraging these advanced features, brands can not only reduce their chargeback losses but also enhance their overall operational strategy for greater success.
What is Concourse - Disputes?
Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RetailPath
Company Location
United States
Company Website
retailpath.xyz/
Company Facts
Organization Name
BHMI
Date Founded
1986
Company Location
United States
Company Website
www.bhmi.com/concourse-disputes/
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics