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What is RetailPath?

RetailPath is a cutting-edge solution designed to streamline and enhance the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to effectively recover lost income due to unjust chargebacks. One of its most notable features, "zero-click disputes," empowers teams to focus on revenue generation while the platform takes care of the dispute process automatically, resulting in better outcomes. In addition, it facilitates the automatic gathering of documents, ensuring that essential paperwork such as bills of lading, purchase orders, and invoices is securely stored and easily accessible in an encrypted format. The platform also includes robust analytics that provide real-time insights, which help teams quickly identify and address problems, thereby increasing operational efficiency. Moreover, RetailPath stands out with its exceptional integration capabilities, seamlessly connecting with existing systems like Electronic Data Interchange (EDI) providers and third-party logistics partners, allowing for the automatic import of data and improving the overall workflow. This impressive array of functionalities makes RetailPath an invaluable tool for CPG brands looking to optimize their chargeback management processes and ultimately secure their revenue. By leveraging these advanced features, brands can not only reduce their chargeback losses but also enhance their overall operational strategy for greater success.

What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RetailPath

Company Location

United States

Company Website

retailpath.xyz/

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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