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Ratings and Reviews 0 Ratings
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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What is Retreaver?
Retreaver is an innovative cloud-based solution for call centers that efficiently tracks, tags, and directs calls to the appropriate agents or departments. Our platform empowers marketers, agencies, and brands to gain insights from inbound calls, manage caller profiles effectively, and route calls dynamically. Additionally, we provide tools to monitor conversions, assess ROI, and generate comprehensive reports. By utilizing advanced CRM databases and real-time tracking, businesses can enhance customer experiences, minimize call durations, and boost overall satisfaction.
With Retreaver, you have the capability to define custom call data properties through personalized tags, which are linked to specific phone numbers or calls, allowing for improved campaign management.
We pride ourselves on optimizing our operational costs, which enables us to pass savings on to our clients. Notably, we do not require any monthly contracts and maintain competitive pricing. Reach out to us today to receive a personalized quote tailored to your needs.
What is Call Tracking ?
Monitor calls and more to enable seamless multi-channel communication with your customers through SMS and email. You can effectively track and respond to every customer interaction using smart analytics. By utilizing precise Cost-Per-Lead tracking and actionable data, you can enhance your decision-making process for your business. Call recordings and key performance metrics are invaluable for refining your internal operations. Effectively oversee franchises and businesses with multiple locations, granting you full control over call routing, management tasks, and performance metrics at each site. Scaling your business tracking capabilities is straightforward and efficient. Business owners can leverage the same scalable platform for call and form tracking that is typically reserved for large enterprises. Addsource's cloud-based solution not only enhances customer satisfaction but also enables you to concentrate on what truly matters: growing your business. Designed to be user-friendly yet powerful, Addsource caters to small businesses of various sizes, from individual service providers to expansive multinational franchises, ensuring everyone can benefit from its advanced features. This flexibility allows businesses to adapt quickly to changing needs and continue thriving in a competitive market.
Integrations Supported
ActiveCampaign
CAKE
Eloqua
Everflow
Facebook
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Insightly
Integrations Supported
ActiveCampaign
CAKE
Eloqua
Everflow
Facebook
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Insightly
API Availability
Has API
API Availability
Has API
Pricing Information
$1.00/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Retreaver
Date Founded
2012
Company Location
Canada
Company Website
www.retreaver.com
Company Facts
Organization Name
AddSource
Date Founded
2008
Company Location
United States
Company Website
www.addsource.com
Categories and Features
Affiliate
Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
PPC
A/B Testing
Account Alerts
Analytics / ROI Tracking
Bid Management
Budget Management
Campaign Management
Conversion Tracking
Google / Bing Ads
Keyword Research Tools
Keyword Tracking
Landing Pages / Web Forms
URL Builder
Search Engine Marketing (SEM)
A/B Testing
Account Alerts
Analytics / ROI Tracking
Bid Management
Budget Management
Campaign Management
Conversion Tracking
Google / Bing Ads
Keyword Research Tools
Keyword Tracking
Landing Pages / Web Forms
URL Builder
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking