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What is Returbo?

Streamline your return process with Returbo! Customers can easily initiate returns, exchanges, and complaints in just a few clicks through an online return form. They receive a return shipping label directly via email or SMS containing a QR code, eliminating the need for printing. You can integrate the form into your website and customize the reasons for returns as well as the post-purchase steps to suit your business requirements. The entire system can be automated, allowing you to focus solely on approving or denying returns while the rest of the process operates smoothly behind the scenes. This not only enhances customer satisfaction but also reduces the workload for your team.

What is Hafback?

Hafback is a specialized software solution that handles consumer returns while also serving as a marketplace tailored for ecommerce retailers. It enables merchants to seamlessly accept returns initiated by consumers and immediately list those items on the marketplace. Additionally, the platform facilitates peer-to-peer shipping between the buyer and the individual returning the item, which significantly cuts down on the necessity of sending ecommerce returns back to the warehouse, ultimately lowering both environmental impact and costs. By streamlining the returns process, Hafback enhances efficiency and sustainability in the ecommerce industry.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Returbo

Date Founded

2019

Company Location

Sweden

Company Website

returbo.io

Company Facts

Organization Name

Hafback

Date Founded

2021

Company Location

United States

Company Website

merchants.hafback.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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