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What is Return Magic?
Easily generate labels, manage refunds, and dispatch emails to enhance your shopping experience while conserving precious time. Customize your dashboard and messaging to align with the visual style of your brand’s site. Our pricing structure is based on the number of returns processed each month, resulting in lower costs per return as your return volume rises. Furthermore, we offer yearly contracts for retailers looking for a more economical option. This strategy not only boosts operational efficiency but also helps you optimize resource management, ultimately leading to improved customer satisfaction. By investing in these solutions, you can elevate your business practices and support long-term growth.
What is 12Return?
12Return is a highly reputable cloud-based solution tailored for managing product returns within a circular and customer-focused economy, offering an integrated returns management service for retail brands engaged in cross-border commerce. Built with a global perspective, 12Return serves as the comprehensive returns platform essential for your international Direct to Consumer operations.
Recognizing that every business is unique, 12Return allows you complete control over your account settings, enabling you to customize return policies, identify return motives, manage communication, choose carriers, and organize logistics routes among other functionalities. Additionally, the platform features a multilingual interface that supports customer interactions in nine different languages, encompassing everything from emails to return documentation and the return portal itself.
Moreover, 12Return seamlessly integrates with widely-used systems like Shopify, and its versatile API suite ensures that you can connect it with any other system in your supply chain, providing unparalleled flexibility for your operations. The adaptability and user-centric design of 12Return make it an indispensable tool for modern retailers navigating the complexities of returns management.
Integrations Supported
Shopify
FedEx Ship Manager
Intercom
LiveChat
Magento
SWIMS
ShipStation
Shippo
Shopify Plus
Slack
Integrations Supported
Shopify
FedEx Ship Manager
Intercom
LiveChat
Magento
SWIMS
ShipStation
Shippo
Shopify Plus
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Pricing Information
€ 495 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shopify
Date Founded
2006
Company Location
Canada
Company Website
www.returnmagic.com
Company Facts
Organization Name
12Return
Date Founded
2010
Company Location
Netherlands
Company Website
12return.com
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management