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What is Return Magic?

Easily generate labels, manage refunds, and dispatch emails to enhance your shopping experience while conserving precious time. Customize your dashboard and messaging to align with the visual style of your brand’s site. Our pricing structure is based on the number of returns processed each month, resulting in lower costs per return as your return volume rises. Furthermore, we offer yearly contracts for retailers looking for a more economical option. This strategy not only boosts operational efficiency but also helps you optimize resource management, ultimately leading to improved customer satisfaction. By investing in these solutions, you can elevate your business practices and support long-term growth.

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

Media

Media

Integrations Supported

FedEx Ship Manager
SWIMS
ShipStation
Shippo
Shopify
Shopify Plus

Integrations Supported

Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3

API Availability

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shopify

Date Founded

2006

Company Location

Canada

Company Website

www.returnmagic.com

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service

Categories and Features

B2B eCommerce

Not specified

eCommerce Tools

Not specified

Order Management

Not specified

Returns Management

Not specified

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