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What is Return Rabbit?

Return Rabbit is a specialized platform aimed at streamlining the returns and exchanges process for Shopify brands, transforming what is traditionally seen as a post-purchase hurdle into a revenue-generating opportunity by emphasizing exchanges over refunds. The platform features a highly customizable returns portal that reflects a brand's unique colors, logos, and messaging, ensuring consistency across all customer interactions. Furthermore, it incorporates a sophisticated product recommendation engine alongside extensive exchange functionalities, allowing for immediate exchanges while also presenting upselling possibilities. To enhance customer convenience, Return Rabbit supports a variety of return methods, such as printerless returns via QR codes, scheduled pickups, in-store drop-offs, and options for carrier-managed returns. On the merchant side, the platform equips users with automation tools that allow for the establishment of custom business rules for automatically approving or flagging returns, as well as providing tailored reasons for returns and streamlined workflows that significantly reduce manual tasks. This comprehensive system not only simplifies the return process but also elevates customer satisfaction by ensuring a smooth and efficient experience from initiation to completion, ultimately fostering stronger brand loyalty. By focusing on enhancing both functionality and user experience, Return Rabbit positions itself as a vital tool for brands looking to optimize their post-purchase interactions.

What is Redo?

Enhance your efficiency by adopting a single platform designed to streamline all critical operations. Gone are the days of managing multiple incompatible applications; instead, experience a holistic suite of solutions that unlocks the full capabilities of an integrated system. With Redo Returns, companies can offer a high-quality return service that boosts customer satisfaction while preserving profit margins. This innovative approach not only reduces costs but also addresses operational hurdles and decreases the likelihood of human errors. No matter what your existing return policy entails, Redo enables you to provide a remarkable experience for your customers. The flexible return engine is capable of adapting to any return policy, allowing full customization of the customer experience through smart workflows that promote exchanges and store credit options. Additionally, customers gain peace of mind with return coverage; when they choose to participate, Redo handles the expenses associated with return labels. Our commitment to prioritizing exchanges ensures that customers can effortlessly locate a different style or even a brand-new item from your inventory, ultimately building trust and satisfaction. By incorporating these features into your operations, businesses can significantly enhance the overall shopping journey, fostering lasting relationships with their clientele. This not only drives repeat business but also elevates your brand's reputation in the marketplace.

Media

Media

Integrations Supported

ShipHero
Shopify
Facebook
Flip
Gmail
Gorgias
Klaviyo
Meta AI
Microsoft Outlook
NetSuite
Rise.ai
Salesforce Commerce Cloud
ShipStation
Tapcart
Two Boxes

Integrations Supported

ShipHero
Shopify
Facebook
Flip
Gmail
Gorgias
Klaviyo
Meta AI
Microsoft Outlook
NetSuite
Rise.ai
Salesforce Commerce Cloud
ShipStation
Tapcart
Two Boxes

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Return Rabbit

Company Location

United States

Company Website

returnrabbit.com

Company Facts

Organization Name

Redo

Company Location

United States

Company Website

www.getredo.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Popular Alternatives

Popular Alternatives