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What is ReturnPro?

ReturnPro offers an all-encompassing returns-management platform that addresses the entire process from customer-initiated returns to reverse logistics, enabling retailers, brands, and marketplace sellers to turn what was once a cost into a valuable asset. The platform features a variety of omnichannel return initiation methods such as online, in-store, and drop-off options, along with sophisticated AI-driven decision-making for effective disposition strategies like restocking, refurbishing, and liquidating items. Additionally, it provides functionalities for enforcing vendor agreements and policies, fraud detection, and automated routing and processing through distribution centers, while seamlessly integrating ReCommerce marketplaces to boost recovery rates and enhance sustainability efforts. With dedicated reverse-logistics hubs and a customizable portal, ReturnPro simplifies the returns routing process, utilizes a warehouse management system specifically designed for reverse logistics, and delivers analytics on costs, time efficiency, and profit margins. This comprehensive SaaS and supply chain solution not only aids in reducing overhead expenses and accelerating inventory turnover but also significantly amplifies revenue derived from resales. By adopting such forward-thinking strategies, ReturnPro establishes itself as a frontrunner in refining the returns process for a diverse range of businesses, ultimately paving the way for more efficient resource utilization and an improved customer experience.

What is Blue Yonder Returns Management?

Maximizing revenue from returns can be achieved by crafting an effortless customer journey that promotes ideal selections during each return process. With Blue Yonder’s self-service returns initiation, customers can conveniently kick off their returns online from any location. The Returns Orchestration feature equips businesses with essential insights and tools for automating intelligent return decisions efficiently. Moreover, Blue Yonder’s Returns Processing streamlines the swift and effective management of returns across both warehouses and retail spaces. By implementing a straightforward returns system, you not only enhance customer satisfaction but also ensure timely communication and expedited refunds. Automated rules can be established to efficiently manage and route returns, thereby reducing costs and encouraging sustainable practices. Furthermore, by continuously collecting and analyzing data throughout the returns process, businesses can gain invaluable insights into consumer preferences and the motivations behind returns, fostering more informed strategic decisions. This all-encompassing strategy not only enhances customer experience but also boosts operational effectiveness, ultimately paving the way for sustained success in your organization, while adapting to the evolving market landscape.

Media

Media

Integrations Supported

Copper
DocuWare
Hunter
Manhattan S&OP
Marketo
NCR Atleos
Newegg Logistics
People Data Labs
Picqer
PrestaShop
Salesforce
Salesforce CRM Analytics
Shopee
Sift
SnapFulfil WMS
Softeon DOMS
Stripe
Walmart
Xero
monday.com

Integrations Supported

Copper
DocuWare
Hunter
Manhattan S&OP
Marketo
NCR Atleos
Newegg Logistics
People Data Labs
Picqer
PrestaShop
Salesforce
Salesforce CRM Analytics
Shopee
Sift
SnapFulfil WMS
Softeon DOMS
Stripe
Walmart
Xero
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$29.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReturnPro

Date Founded

2008

Company Location

United States

Company Website

www.returnpro.com

Company Facts

Organization Name

Blue Yonder

Date Founded

1985

Company Location

United States

Company Website

blueyonder.com/solutions/returns-management

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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