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Ratings and Reviews 0 Ratings
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What is Returngoods?
As technological advancements continue to align with innovative marketing tactics, businesses are now able to access markets that were previously considered unreachable. This rise in global trade creates substantial opportunities for refining and improving processes to support growth in this dynamic environment. Our strategy prioritizes the advancement of Reverse Commerce Management (RCM), which addresses the frequently neglected segments of the supply chain related to product returns. Returngoods, built on standardized Internet software, provides a thorough and user-friendly solution for navigating the intricacies of the return process. By enhancing communication and collaboration among customers, suppliers, manufacturers, distributors, and logistics partners, Returngoods significantly improves the overall management of RCM, leading to greater efficiency and increased customer satisfaction. Furthermore, this optimized approach not only assists in handling returns effectively but also promotes sustainable business practices by minimizing waste and enhancing the use of resources. In essence, the integration of such solutions is essential for businesses aiming to thrive in a rapidly changing market landscape.
What is REVER?
Unlock the ability to enhance your sales in a more effective and thoughtful way with REVER, the premier solution for achieving post-sale success that drives your business ahead. By converting the potential for returns into opportunities for customer loyalty and upselling, REVER’s powerful exchange platform plays a crucial role. The automation of your returns process simplifies operations while simultaneously paving the way for customer engagement and upselling prospects. By refining your entire supply chain through REVER’s reliable logistics solutions, you can reduce expenses and improve customer satisfaction. Boost your sales outcomes with actionable insights that stem from AI-driven data analysis, which guides your strategic decisions. The committed team at REVER partners with you to create customized integrations that meet the unique demands of your business, ensuring your returns process is as efficient as possible. Additionally, REVER integrates smoothly with your existing tools, allowing you to begin right away without the disruption of changing your current workflow. Accelerate the transition from return to repurchase using REVER’s intuitive returns platform, purposefully designed to meld seamlessly with your established systems and featuring an API that accommodates all leading e-commerce platforms. With REVER, you enhance not only your operational efficiency but also provide a more unified and responsive experience for your clientele. This holistic approach not only drives sales but also fosters long-lasting relationships with your customers, ultimately leading to sustained growth for your business.
Integrations Supported
Amphora
Holded
Magento
Microsoft Dynamics 365
Odoo
PrestaShop
SAP ERP
Salesforce
Sendcloud
Shopify
Integrations Supported
Amphora
Holded
Magento
Microsoft Dynamics 365
Odoo
PrestaShop
SAP ERP
Salesforce
Sendcloud
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
$29.99 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Returngoods
Date Founded
2004
Company Location
United States
Company Website
www.returngoods.com
Company Facts
Organization Name
REVER
Company Location
Spain
Company Website
www.itsrever.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection