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What is Returnista?

The fastest-growing merchants provide exceptional returns, and Returnista is a platform designed to enhance your returns management process. The landscape of e-commerce is evolving rapidly, and businesses that succeed prioritize a seamless customer experience at every stage of the customer journey, while those that fail to adapt are falling behind. With real-time tracking of all return shipments across Europe, you can monitor the precise location of a return at any moment. Customers will value the ability to receive real-time updates, which will lead to fewer inquiries regarding their returns. Additionally, by promoting exchanges during the return process, you can diminish the volume of returns from your online store, ultimately leading to increased revenue and stronger customer loyalty. Gaining insights into customer return behavior through data collection can empower you to fine-tune your product offerings, as this information is available down to the SKU level. By leveraging these insights, businesses can make informed decisions that not only enhance the customer experience but also drive growth and profitability.

What is 8returns?

8returns is a comprehensive returns management system designed to help ecommerce brands maintain their revenue streams and stimulate new sales during the return process. Customers are provided with the flexibility to exchange products, choose incentivized store credit, or place new orders while handling returns, which helps keep revenue within the company. Leveraging AI-powered workflows enhances decision-making, improves communication, and optimizes warehouse activities on a large scale, resulting in fewer support requests, fewer mistakes, and a faster experience for both customers and operational staff. Moreover, integrated analytics offer valuable insights into the factors contributing to product returns, enabling brands to pinpoint strategies to reduce unnecessary returns. Key features include revenue preservation, exchanges, store credit options, and the ability to shop immediately. By focusing on retaining revenue rather than issuing refunds, brands can turn return situations into opportunities for additional revenue generation, alleviate pressure on support and warehouse teams, lower operational expenses through automation, and gain a deeper understanding of the reasons behind returns. This approach not only leads to a more efficient and transparent customer experience but also enhances customer loyalty, fostering repeat transactions and long-term relationships. Ultimately, adopting these strategies builds a stronger brand reputation and drives sustained growth.

Media

Media

No images available

Integrations Supported

Shopify
Bird
Buckaroo
Gorgias
Lightspeed eCommerce
Magento
Mollie
Shopware
UPS Ready

Integrations Supported

Shopify
Bird
Buckaroo
Gorgias
Lightspeed eCommerce
Magento
Mollie
Shopware
UPS Ready

API Availability

Has API

API Availability

Has API

Pricing Information

$99
Free Trial Offered?
Free Version

Pricing Information

€99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Returnista

Date Founded

2017

Company Location

The Netherlands

Company Website

en.returnista.nl/

Company Facts

Organization Name

8returns

Date Founded

2019

Company Location

Germany

Company Website

www.8returns.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Popular Alternatives

Popular Alternatives

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Return Magic

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