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What is Revelator?

Revelator offers exceptional technology solutions tailored for the music industry. With Revelator Pro, you can enhance your music management, promotion, and tracking capabilities. Everything from your digital assets and financial reports to royalty distributions can be efficiently handled in one centralized location. Their Original Works protocol enables the integration of web3 technology, unlocking potential new revenue streams for your business. Additionally, the Artist Wallet feature ensures that artists receive instant payments, streamlining financial transactions. You can seamlessly incorporate digital supply chain analytics, royalties, and payment systems directly into your own applications or platforms. Revelator is a trusted partner for record labels, distributors, and aggregators of various sizes across the globe. Start exploring the right plan that can help you elevate and expand your music business today, as the possibilities for growth are endless.

What is Revelation helpdesk?

The distinctive Self Service Interface offers a customized experience for both users and their supervisors, enabling them to generate new tickets, keep an eye on existing ones, and access various dashboards. You can set up predefined action notes that are easily accessible via a dropdown menu in any active ticket within Revelation. Quick notes can be organized and associated by end user, group, team, and other pertinent criteria as required. With Revelation’s Multi-Edit functionality, modifying multiple tickets that share the same action note is more straightforward than before. This Multi-Edit feature permits you to apply identical action notes to different tickets, distribute billable time across multiple tickets, or even move tickets between various clients or projects. Furthermore, Revelation’s Storyline feature offers a dynamic visual representation of a ticket’s progress, tracking its journey from initiation to resolution. The Storyline feature depicts a timeline of system notes, monitors how long a ticket has been open, and displays the status of the ticket using a color-coded system, which enhances the overall ticket management process. By utilizing these features, you can significantly improve the efficiency and effectiveness of managing your workflow, ensuring that tasks are completed promptly and accurately.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$249 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Revelator

Date Founded

2013

Company Location

Israel

Company Website

www.revelator.com

Company Facts

Organization Name

YellowFish Software

Date Founded

2001

Company Location

United States

Company Website

www.revelationhelpdesk.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Queue Management
Self Service Portal
Workflow Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

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Popular Alternatives

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