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Ratings and Reviews 0 Ratings
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What is Review Refer?
In today's competitive market, online testimonials and personal endorsements have taken the place of conventional advertising, as individuals from various backgrounds increasingly depend on reviews when choosing products or services in their area. To boost your visibility to potential customers actively seeking your offerings, conducting research in your industry through search engines like Google can be beneficial. ReviewRefer makes this entire process easier for your business and even provides assistance with the initial setup; after you're up and running, you can conveniently reach out to your customers via text or email, encouraging them to share their feedback on your offerings. Our platform is crafted for ease of use, requiring nothing more than a phone number or email to send messages containing a review link once the initial setup is complete. Moreover, our system enables you to generate customized offer codes for referral and repeat business initiatives, which can be disseminated on social media or directly sent to customers to broaden your outreach. You also have the ability to track the success of your marketing efforts by monitoring customers who take advantage of your referral offers and verifying the bookings made with them. This efficient method not only enhances customer interaction but also promotes substantial growth for your business, ensuring you stay ahead in a dynamic marketplace. Ultimately, by tapping into the power of reviews and referrals, you can create a thriving ecosystem that benefits both your clientele and your enterprise.
What is GuestTouch?
Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
Opera
RMS Cloud
Integrations Supported
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
Opera
RMS Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
$35 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Review Refer
Company Location
United States
Company Website
www.reviewrefer.com
Company Facts
Organization Name
GuestTouch
Company Location
United States
Company Website
www.guesttouch.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video