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What is ReviewBot?

ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.

What is ReputeMap?

ReputeMap is an all-encompassing software solution focused on efficiently managing Google reviews, specifically designed for local businesses and their affiliated agencies, covering the entire review process on Google. The platform enables users to effortlessly generate reviews via numerous channels like email, QR codes, or shareable links, ensuring that every customer has the chance to provide their feedback while adhering to FTC regulations by including easy opt-out options in every communication sent. It features a centralized inbox that allows users to monitor and respond to reviews from various locations, with the capability to filter by rating, sentiment, and response status; the inclusion of AI technology helps in crafting responses in the brand's voice, which can be swiftly approved and posted to Google with just one click, and reviews that receive ratings between one and three stars prompt immediate notifications through email, Telegram, or WhatsApp. For teams and agencies managing multiple locations, ReputeMap offers insightful dashboards that track key metrics such as ratings, review velocity, reply coverage, and response times, as well as the ability to create customized white-label PDF reports; furthermore, the platform is equipped with a REST API and a hosted MCP server that allows for scripts and AI tools to retrieve reviews and formulate responses. With a straightforward pricing structure catering to different needs—$29 per month for five locations, $39 for fifteen, and $49 for thirty, all with white-label options available—users can also benefit from a 14-day free trial that does not require a demo call, making it an ideal option for businesses aiming to improve their online reputation management. This comprehensive approach ensures that businesses can engage effectively with their customers and foster a positive online presence.

Media

Media

No images available

Integrations Supported

Google Business Profile
Amazon
App Store
Google Play
Microsoft Teams
Slack
Yelp
Zendesk

Integrations Supported

Google Business Profile
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ReviewBot

Date Founded

2016

Company Location

United States

Company Website

reviewbot.io

Company Facts

Organization Name

ReputeMap

Date Founded

2026

Company Website

reputemap.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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