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What is ReviewBot?

ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.

What is RevFee?

RevFee serves as a tool for gathering reviews across well-known platforms like Facebook, Google, Yelp, and TripAdvisor. The process of reviewing a business on social media often presents challenges for both customers and business owners alike. To explore this issue, we carried out an independent study involving over 200 customers tasked with submitting reviews on Facebook and Google, yet most failed to do so. When we invited the same participants to use RevFee for their reviews, the straightforward interface combined with the ability to choose from various review sites led to an increase in feedback submissions. RevFee streamlines the feedback process, making it more accessible for customers to share their opinions while simultaneously benefiting businesses. Ultimately, this tool not only enhances the quantity of reviews but also improves the overall experience for both users and businesses.

Media

Media

Integrations Supported

Google Business Profile
Yelp
Amazon
App Store
Google Play
Microsoft Teams
Slack
Zendesk

Integrations Supported

Google Business Profile
Yelp
Facebook
Tripadvisor

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29.99 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ReviewBot

Date Founded

2016

Company Location

United States

Company Website

reviewbot.io

Company Facts

Organization Name

RevFee

Date Founded

2017

Company Location

United Kingdom

Company Website

revfee.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

Popular Alternatives

Popular Alternatives

Review Expert Reviews & Ratings

Review Expert

Voltaire Innovations