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What is ReviewInc?

ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.

What is Bizrate Insights?

Bizrate Insights is a comprehensive platform aimed at capturing customer feedback and improving the shopping experience by collecting authenticated voice-of-customer data during critical stages of the online purchasing journey, including pre-purchase, purchase, and fulfillment. By converting this data into actionable insights, it enables brands to boost customer satisfaction, improve retention rates, and drive significant growth. Users are empowered to send limitless survey invitations and monitor vital metrics such as Net Promoter Score (NPS) and customer journey intelligence, while also comparing their performance against competitors to pinpoint friction areas and discover avenues for enhancement. Furthermore, Bizrate Insights provides tools for sharing verified reviews, which enhances search engine rankings and strengthens brand trust, along with dashboards that offer real-time analytics to support data-driven decision-making. The platform also includes features for expert insights analysis and customizable reporting, allowing teams from diverse sectors such as e-commerce, UX/CX, marketing, and customer support to quickly identify trends, assess customer sentiment, and reduce site abandonment rates. In addition, Bizrate Insights ensures that brands can adapt their strategies based on real-time feedback, ultimately serving as an essential ally for businesses aiming to refine their customer engagement tactics and secure lasting success in a highly competitive landscape.

Media

Media

Integrations Supported

Adview
AgencyBloc AMS+
Axis LMS
Dealer Car Search
Facebook
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Litify
MEDENT
ModMed
Salesforce
Stackreaction
Zapier
eClinicalWorks

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

39
Our prices are based on location and offer discounts for enterprise accounts

Pricing Information

$450 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ReviewInc

Date Founded

2012

Company Location

United States

Company Website

reviewinc.com/

Company Facts

Organization Name

Bizrate Insights

Date Founded

1996

Company Location

United States

Company Website

bizrateinsights.com

Categories and Features

Complaint Management

Complaint Classification
Feedback Management
Forms Management
Survey Management

Customer Communications Management

Multi-Channel Communications

Customer Engagement

Communication Management
Feedback Collection

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Website Feedback

Customer Journey Mapping Tools

Collaboration
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Communication Management
Customer Engagement

Event Check In

Badge Printing
Guest List Management
Lead Capture
QR Codes
Reporting/Analytics

Internal Communications

Chat/Messaging
Newsletter Management
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Listening

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Team Communication

Chat / Messaging
File Sharing
Surveys & Feedback

Categories and Features

Customer Feedback

Not specified

Experience Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

Survey

Not specified

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