Ratings and Reviews 11 Ratings

Total
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Ratings and Reviews 3 Ratings

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What is ReviewInc?

ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.

What is Clootrack?

Accelerate your response to customer perceptions by identifying and focusing on your most important brand drivers. Compare your brand equity against your competitors while also recognizing new trends emerging in your sector. It is crucial to ensure that your marketing approaches and brand positioning are in sync with prevailing trends while also gaining a deeper understanding of what your customers believe. Effective communication involves connecting with your audience by using their language and recognizing how changes in customer perceptions affect your brand's image. Our analytics platform harnesses the capabilities of Artificial Intelligence to analyze billions of customer opinions from various sources in real-time, bringing to light the topics that resonate most with consumers. Clootrack proficiently distinguishes between impactful reviews and inconsequential comments, while also capturing the emotional significance behind those opinions to clearly identify urgent customer needs. This holistic understanding equips brands to navigate and succeed in an ever-changing market environment, ensuring they remain relevant and responsive to customer demands. Ultimately, being attuned to customer sentiments allows for more tailored strategies that can lead to greater brand loyalty and improved customer satisfaction.

Media

Media

Integrations Supported

Adview
AgencyBloc AMS+
Axis LMS
Dealer Car Search
Facebook
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Litify
MEDENT
ModMed
Salesforce
Stackreaction
Zapier
eClinicalWorks

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

39
Our prices are based on location and offer discounts for enterprise accounts

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ReviewInc

Date Founded

2012

Company Location

United States

Company Website

reviewinc.com/

Company Facts

Organization Name

Clootrack

Date Founded

2017

Company Location

United States

Company Website

clootrack.com

Categories and Features

Complaint Management

Complaint Classification
Feedback Management
Forms Management
Survey Management

Customer Communications Management

Multi-Channel Communications

Customer Engagement

Communication Management
Feedback Collection

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Website Feedback

Customer Journey Mapping Tools

Collaboration
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Communication Management
Customer Engagement

Event Check In

Badge Printing
Guest List Management
Lead Capture
QR Codes
Reporting/Analytics

Internal Communications

Chat/Messaging
Newsletter Management
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Listening

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Team Communication

Chat / Messaging
File Sharing
Surveys & Feedback

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Review Management

Not specified

Customer Experience

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Market Research

Benchmarking
Data Management
Email / Online
Sample Management
Statistical Analysis

NPS

Not specified

Reputation Management

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Text Mining

Not specified

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