ReviewInc Reviews & Ratings

ReviewInc

4.9 out of 5 stars
Heyday AI Reviews & Ratings

Heyday AI

5.0 out of 5 stars

Ratings and Reviews 11 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is ReviewInc?

ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.

What is Heyday AI?

Heyday offers a Conversational AI platform specifically designed for the retail industry, merging advanced AI capabilities with a personal touch to ensure exceptional customer experiences. This online sales assistant operates around the clock, effectively capturing, engaging, and converting potential leads. By integrating with your product catalog, Heyday customizes customer interactions on your website, delivering personalized search results and recommendations. Your staff will only be alerted when customers are prepared to finalize their purchases, enhancing efficiency. With AI at its core, Heyday cultivates an unparalleled personal shopping experience for users. If you find yourself overwhelmed by repetitive customer service inquiries, Heyday's robust Conversational AI technology can streamline these requests, freeing up your team's time for more valuable interactions. Consequently, this allows your associates to concentrate on meaningful customer conversations while the chatbot manages the routine tasks seamlessly. Embracing Heyday can transform the way you approach customer service in your retail business.

Media

Media

Integrations Supported

Salesforce
Dealer Car Search
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
Litify
MEDENT
Stackreaction

Integrations Supported

Salesforce
AfterShip
Google Business Messages
Google Business Profile
Google Tag Manager
Lightspeed eCommerce
Omnisend
Reflektion
Shopify Plus
WhatsApp
booxi

API Availability

Has API

API Availability

Has API

Pricing Information

39
Our prices are based on location and offer discounts for enterprise accounts

Pricing Information

Custom pricing based on the use case. Talk to sales - book a demo today!

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReviewInc

Date Founded

2012

Company Location

United States

Company Website

reviewinc.com/

Company Facts

Organization Name

Hootsuite

Date Founded

2008

Company Location

Canada

Company Website

heyday.ai

Categories and Features

Complaint Management

Complaint Classification
Feedback Management
Forms Management
Survey Management

Customer Communications Management

Multi-Channel Communications

Customer Engagement

Communication Management
Feedback Collection

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Website Feedback

Customer Journey Mapping Tools

Collaboration
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Communication Management
Customer Engagement

Event Check In

Badge Printing
Guest List Management
Lead Capture
QR Codes
Reporting/Analytics

Internal Communications

Chat/Messaging
Newsletter Management
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Listening

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Team Communication

Chat / Messaging
File Sharing
Surveys & Feedback

Categories and Features

AI Assistants

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Onboarding
Usage Tracking / Analytics

Lead Capture

Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Online Forms

Lead Generation

Lead Capture
Lead Database Integration
Lead Nurturing
Lead Segmentation
Visitor Identification

Lead Nurturing

A/B Testing
Campaign Management
Lead Capture
Lead Notifications
Lead Segmentation
Performance Metrics
Personalization

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

File Transfer
Live Chat
Real-time Chat
Screen Sharing
Session Transfer
Surveys & Feedback

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