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What is ReviewsCollect?

Centralize all your app evaluations on a single platform, complete with real-time notifications for incoming feedback. Engage directly with users by responding to their reviews, and easily export the information to CSV for deeper analysis. Effortlessly monitor any application with ReviewsCollect, which allows you to retrieve reviews for any app available on both the App Store and Google Play from one convenient hub—just search for your desired app, and we will compile all pertinent reviews. You can swiftly export this data to CSV, providing you with valuable insights into user sentiments related to your app and its competitors across both platforms. Efficiently navigate through reviews by leveraging various categories, courtesy of our automated classification feature, which saves you significant time. Access both positive and negative feedback simultaneously, while also having the flexibility to sort specific reviews based on customized topics you create. This systematic method not only improves your app management capabilities but also empowers you to make more informed strategic choices grounded in user feedback, ultimately enhancing your app’s performance and user satisfaction. Furthermore, staying ahead of user trends can significantly boost your app's visibility and relevance in a competitive market.

What is ReviewBot?

ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.

Media

Media

Integrations Supported

Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk

Integrations Supported

Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReviewsCollect

Date Founded

2017

Company Location

United States

Company Website

reviewscollect.com

Company Facts

Organization Name

ReviewBot

Date Founded

2016

Company Location

United States

Company Website

reviewbot.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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