Ratings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
BirdeyeBirdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
-
InnsoftInnsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms. Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively. Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.
-
ModentoOur cloud-based platform for patient communication and engagement is designed to meet the daily demands of your dental practice, featuring an intuitive interface. With a HIPAA-compliant dashboard, it provides superior digital forms and consents, facilitates two-way communication with patients, enables intraoffice messaging, and automates appointment reminders, confirmations, reviews, recalls, and even includes a personalized app-based loyalty program. Modento effortlessly integrates with your existing Practice Management System, thereby enhancing operational efficiency and reducing the time your staff spends on document scanning and phone calls. Numerous dental offices across the nation have experienced increased case acceptance rates, higher patient retention, improved profitability, and growth in their patient base thanks to Modento. Visit our website today to schedule your demo and discover the transformative impact Modento can have on your practice. By utilizing our platform, you can elevate patient engagement and streamline your operations effectively.
-
BorealisAll activities related to stakeholder engagement can be efficiently overseen from a single platform, with the option to incorporate additional modules that enhance governance, environmental, and social aspects. Borealis' Stakeholder Engagement module equips users with essential tools to develop impactful engagement strategies, foster stronger connections with stakeholders, and align operations with recognized industry standards. By centralizing all stakeholder information, the Stakeholder Engagement module streamlines access and simplifies your workload, allowing for more efficient management. Cultivate stakeholder trust through a validated approach. Plan Link your engagement strategy directly to its execution. Borealis offers a mapping tool that simplifies stakeholder analysis, enabling you to prioritize resource distribution effectively. Engage Enhance communication with stakeholders by making it more relevant and timely. Utilizing AI-driven machine learning, Borealis ensures that records remain organized and continually updated. Measure Demonstrate compliance with constantly changing standards. Borealis facilitates easy tracking of progress, creation of comprehensive reports and documentation, and showcases the tangible effects of your initiatives on stakeholder relationships. In this way, you can not only maintain transparency but also build credibility with your stakeholders.
-
ServoDeskDiscover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
-
SendbirdSendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
-
Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
-
QminderGlobally, businesses incur significant financial losses each year as a result of lengthy wait times. When customers experience inefficiencies in queue management, they are less inclined to stay loyal or recommend the establishment to others. It's vital to assess how different departments and locations perform, keeping a close eye on wait times and the number of customers in line. Equip your team with the necessary tools to enhance customer service, while also recognizing their accomplishments and pinpointing opportunities for improvement. Performance metrics can be easily tracked and disseminated, with service reports serving as an effective means to analyze key performance indicators and gauge the success of your service approach. Offering a virtual waiting list through customers' phones can significantly reduce physical line-ups, allowing them to wait comfortably in their vehicles, at home, or even outdoors. Keeping customers informed with real-time updates about their wait status and other relevant information is essential. Additionally, fostering communication with customers to gather their feedback can provide valuable insights for ongoing enhancements. By addressing these aspects, you can create a more efficient and satisfying experience for your clientele.
-
EngageBayEngageBay is an easy-to-use, cost-effective platform that integrates marketing, sales, and service automation, complete with a free CRM. Designed specifically for small businesses and startups, it aims to facilitate growth and efficiency. The marketing automation tools empower you to streamline your tasks, engage your audience, and reduce the time spent on mundane activities. Additionally, the sales automation features enable you to manage your contacts effectively, monitor deals, and develop a robust sales pipeline. This platform also fosters enduring customer relationships through its comprehensive features. Furthermore, you can deliver prompt assistance to your clients using the helpdesk and live chat functionalities, which allow you to efficiently track, prioritize, and resolve customer support inquiries in just a few minutes. Ultimately, EngageBay serves as an all-in-one solution for businesses looking to enhance their operational capabilities and customer service.
-
TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is ReviewsOnMyWebsite?
ReviewsOnMyWebsite enables companies to track, solicit, and showcase online reviews, thereby enhancing social proof, building trust, and attracting additional customers. By automating the review generation process, our software ensures a continuous influx of fresh reviews on your website, which not only retains customer interest for extended periods but also contributes to increased conversion rates and overall revenue growth. Furthermore, a steady stream of positive feedback can significantly bolster your brand's reputation in the digital landscape.
What is Retamo?
Retamo provides an effortless way to monitor, generate, and evaluate your company's online customer ratings, allowing you to develop a stellar digital reputation. Uncover the benefits of utilizing this cutting-edge tool to manage your business reviews effectively. You can watch customer ratings for both your organization and its rivals across over 50 different online review platforms. By motivating your happy customers to leave positive reviews on the platforms that are most impactful for you, you can significantly improve your online presence and draw in more leads and new clients. With just a few clicks, you can easily share positive testimonials on social media or integrate them seamlessly into your website. Moreover, you can assess your company's performance alongside that of competitors through reliable metrics, gaining invaluable insights in the process. Retamo keeps you updated on the various rating sites and social networks where your business is listed, ensuring that you remain aware of your ratings. You can also showcase your organization’s ratings across various platforms based on specific criteria, allowing you to highlight your strengths and accomplishments more effectively. With Retamo, you are equipped to manage your online image and reputation with confidence and ease, while also benefiting from its user-friendly interface and comprehensive features. Ultimately, utilizing this tool can profoundly impact your business's success in the digital landscape.
Integrations Supported
Facebook
Airbnb
Doctify
G2
Glassdoor
Go Local Go Smart POS
Google
Google Business Profile
HomeToGo
Lieferando
Integrations Supported
Facebook
Airbnb
Doctify
G2
Glassdoor
Go Local Go Smart POS
Google
Google Business Profile
HomeToGo
Lieferando
API Availability
Has API
API Availability
Has API
Pricing Information
$9/month
Free Trial Offered?
Free Version
Pricing Information
€19 per account per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ReviewsOnMyWebsite
Date Founded
2017
Company Location
Canada
Company Website
reviewsonmywebsite.com
Company Facts
Organization Name
Retamo
Company Location
Germany
Company Website
retamo.de/
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label