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What is Reviewshake?

Reviewshake streamlines the entire process of generating, managing, marketing, and analyzing reviews by integrating everything into one comprehensive platform. We emphasize the importance of facilitating an easy feedback process for your customers by guiding them directly to the precise locations for submitting their reviews, as this increased convenience significantly boosts the likelihood of receiving more responses. You can swiftly share a link with your customers or post it on social media to initiate the review collection, allowing them the flexibility to select from various platforms where you prefer their feedback. Feedback requests can be sent through tailored emails or SMS, whether done individually, via a CSV file upload, or through fully automated systems. This unified platform allows your team to effectively manage all reviews in one place, ensuring you receive real-time alerts for each review, so no feedback goes unnoticed. Furthermore, you can handle your responses from this singular interface, using response templates to optimize communication. With Reviewshake, you can generate compelling social proof by displaying your reviews with embeddable widgets, which bolster your brand’s credibility and foster customer trust. By leveraging these capabilities, your business can build a strong online reputation and enhance customer engagement. Ultimately, Reviewshake empowers you to take control of your brand’s narrative and encourages a vibrant feedback culture.

What is Real Review Response?

Customer feedback and reviews are vital in influencing business outcomes and guiding the decisions of prospective clients. Real Review Response provides a comprehensive solution that increases the volume of reviews while guaranteeing that each one receives outstanding customer service, productive re-marketing efforts, and tailored SEO tactics. As an online reputation management tool, it aims to establish trust, strengthen credibility, and encourage growth by fostering genuine connections with clients through automation and the expertise of skilled writers and creatives. Users have the option to easily input emails into the system, or we can often integrate with existing frameworks to streamline communication with customers. Our proficient writers meticulously craft responses to each review, highlighting superior customer service while also promoting additional offerings through strategic SEO methodologies. The platform supports API connections to top review sites, which enables smooth data integration into R3. After integration, our carefully curated team of writers produces insightful responses that reflect empathy, incorporate pertinent keywords for SEO optimization, and identify opportunities for promoting extra services, ultimately enhancing the customer experience. By focusing on nurturing these connections, businesses can effectively manage their online reputation while building a loyal customer base that feels appreciated and listened to. Additionally, this approach not only benefits customer retention but also serves as a powerful marketing tool in attracting new clients.

Media

Media

Integrations Supported

Facebook
G2
Integrately
OpenTable
Pabbly Connect
R3
Stackreaction
TrustRadius
Trustpilot

Integrations Supported

Facebook
G2
Integrately
OpenTable
Pabbly Connect
R3
Stackreaction
TrustRadius
Trustpilot

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reviewshake

Date Founded

2017

Company Location

United States

Company Website

www.reviewshake.com

Company Facts

Organization Name

Real Review Response

Company Website

realreviewresponse.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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