Ratings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
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What is Reviewshake?
Reviewshake streamlines the entire process of generating, managing, marketing, and analyzing reviews by integrating everything into one comprehensive platform. We emphasize the importance of facilitating an easy feedback process for your customers by guiding them directly to the precise locations for submitting their reviews, as this increased convenience significantly boosts the likelihood of receiving more responses. You can swiftly share a link with your customers or post it on social media to initiate the review collection, allowing them the flexibility to select from various platforms where you prefer their feedback. Feedback requests can be sent through tailored emails or SMS, whether done individually, via a CSV file upload, or through fully automated systems. This unified platform allows your team to effectively manage all reviews in one place, ensuring you receive real-time alerts for each review, so no feedback goes unnoticed. Furthermore, you can handle your responses from this singular interface, using response templates to optimize communication. With Reviewshake, you can generate compelling social proof by displaying your reviews with embeddable widgets, which bolster your brand’s credibility and foster customer trust. By leveraging these capabilities, your business can build a strong online reputation and enhance customer engagement. Ultimately, Reviewshake empowers you to take control of your brand’s narrative and encourages a vibrant feedback culture.
What is ResponseScribe?
ResponseScribe offers a specialized service dedicated to creating customized replies to customer reviews, making sure they resonate with your brand's identity and are sent out within just a few hours. You can easily link your review platforms and customize your profile to kick off the process. Our team will securely connect to your selected review sites and will ask for key information to ensure that every response is distinct and true to your brand's voice. Once your account is established, our professionals will get to work quickly, delivering personalized replies to customer feedback within a short timeframe. You can track the status of these tailored responses and remain involved via real-time notifications that allow you to approve or modify any replies straight from your smartphone or email. With options for text and email alerts, you have control over how much you want to engage in the response process. Moreover, our service automatically evaluates customer reviews and identifies patterns, which helps you formulate effective strategies to boost overall customer satisfaction. By leveraging ResponseScribe, you enhance communication with your audience while also gathering insightful information about their needs and preferences, ultimately leading to a more tailored customer experience. This way, your business can adapt and thrive in an ever-changing marketplace.
Integrations Supported
Facebook
G2
Google
Integrately
OpenTable
Pabbly Connect
Stackreaction
TrustRadius
Trustpilot
Yelp
Integrations Supported
Facebook
G2
Google
Integrately
OpenTable
Pabbly Connect
Stackreaction
TrustRadius
Trustpilot
Yelp
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reviewshake
Date Founded
2017
Company Location
United States
Company Website
www.reviewshake.com
Company Facts
Organization Name
Shout About Us
Date Founded
2012
Company Location
United States
Company Website
www.responsescribe.com
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label