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What is Revize?

Revize offers a suite of citizen engagement applications that empower individuals to actively participate in local governance and community matters. A standout feature is its interactive online forms application, designed to streamline the process for submitting various requests, such as permits, dog licenses, and modifications to water services. Upon submission, these requests are promptly directed to the relevant departments, allowing users to track the status of their applications in real time. This system not only simplifies application submissions but also enhances transparency as residents can monitor their requests' progress at any time. Moreover, municipal staff can create an unlimited number of forms, enhancing the platform's versatility. The application also centralizes the uploading of essential documents like meeting agendas, packets, minutes, and proposals, ensuring that these materials are readily available for community members to review before, during, or after meetings. In addition, previous meeting documents are organized and archived for quick access, bolstering transparency and facilitating ease of retrieval when needed. Ultimately, by fostering online engagement, Revize strengthens the connection between citizens and their local government, promoting a more involved and informed community. Such initiatives play a crucial role in enhancing civic participation and ensuring that residents feel heard in the decision-making process.

What is OneVu?

IEG4's OneVu solution presents a thorough digital platform for council services, significantly improving customer engagement by resolving their inquiries instead of simply showcasing information. This groundbreaking system has achieved an impressive 50% decrease in phone calls for numerous councils. OneVu allows users to discover tailored answers to common questions, in addition to submitting and tracking the status of over 300 council services. A noteworthy insight is that more than 30% of customer calls are for updates on progress or follow-ups on issues, which OneVu effectively minimizes by offering progress tracking for every online submission. Users are granted immediate access to a collection of over 250 forms from the get-go, facilitating rapid deployment, and with the introduction of eDesigner, there are ample customization opportunities. Additionally, OneVu incorporates a sophisticated workflow engine that accommodates multi-step processes, enabling citizens to monitor their applications and services straight from their OneVu accounts, thus enriching the overall user experience. This cohesive integration of services not only streamlines administrative tasks but also enhances transparency and cultivates stronger relationships between councils and the communities they serve, ultimately leading to more satisfied constituents.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Revize

Company Location

United States

Company Website

www.revize.com/apps/

Company Facts

Organization Name

IEG4

Date Founded

2006

Company Location

United Kingdom

Company Website

www.ieg4.com/onevu

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Categories and Features

Citizen Engagement

Not specified

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