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What is Rezcomm Shop?

You are not alone on this path, as nearly half of the world's airports struggle with limited passenger insights, often knowing less than 5% of their clientele, which leads to a lack of personalized experiences and untapped opportunities. Rezcomm addresses this challenge by streamlining airport ecommerce and delivering innovative solutions tailored to consumer demands for parking, travel, and shopping, while also providing extensive insights through sophisticated passenger profiling. This results in the groundbreaking creation of the first integrated platform that harmonizes airport sales, marketing, and customer-centric analytics. With this system, you gain profound understanding of your passengers, enabling them to enjoy a smooth travel experience as they conveniently purchase a variety of travel-related products and services from a single source. Our interactive map enhances customer engagement by connecting the destinations your airport serves with the travel preferences of your customers. Furthermore, you can offer additional services, such as parking, in one seamless transaction, complemented by intelligent upselling strategies that enhance customer spending potential. This transformative approach not only ensures that airports maximize their revenue but also fosters a collaborative environment where both airports and passengers can flourish together. By embracing such innovative practices, you lay the groundwork for a more connected and efficient travel experience.

What is Planhat?

Planhat serves as an intuitive Customer Success Platform that simplifies the journey of managing customer relationships. Its elegant design and user-friendly interface empower businesses to lower churn rates, enhance upselling opportunities, boost user engagement, and ultimately increase the lifetime value of their customers. Catering to a diverse audience, from Customer Success representatives to executives, Planhat encompasses all the essential functionalities typically found in contemporary Customer Success tools. What sets it apart is not only its ease of use but also the straightforward implementation process that allows teams to start benefiting immediately. This combination of accessibility and robust features makes Planhat a standout choice for organizations aiming to elevate their customer success strategies.

Media

Media

Integrations Supported

Aircall
AppEQ.ai
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Kleene
Lantern
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Slack
Zapier
Zendesk

Integrations Supported

Aircall
AppEQ.ai
Desktop.com
Freshdesk
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Kleene
Lantern
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
Pendo
Pipedrive
Salesforce
SatisMeter
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rezcomm

Company Location

United Kingdom

Company Website

www.rezcomm.com

Company Facts

Organization Name

Planhat

Date Founded

2014

Company Location

Sweden

Company Website

www.planhat.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Account Planning

Account Segmentation
Account Tracker
Annual Account Plan
Communication Matrix
Competitor Stacking
Dashboard
Performance Metrics
Relationship Mapping
Trend Monitoring
White Space Analysis

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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