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What is Rezup?

Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs. Key features: - Stripe integration with a read-only key: detects cancellations and downgrades - Automatic follow-up email from your name after each cancellation - Voice or text answers in the browser, no app or account, 120+ languages - Automatic transcription and translation - AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step - Weekly email summary, Slack and Telegram alerts - Reply to customers from your own email - Link, QR code and website widget for feedback outside Stripe - CSV and Excel export, webhooks, REST API Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding. Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.

What is Altek?

Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses. The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread. This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.

Media

Media

No images available

Integrations Supported

Slack Code
Stripe
Telegram
Zapier Canvas
n8n

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$399/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Vindrose sp. z o.o.;

Date Founded

2026

Company Location

Poland

Company Website

rezup.ai/

Company Facts

Organization Name

Altek AI AS

Date Founded

2024

Company Location

Norway

Company Website

www.altek.ai/

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Categories and Features

AI Customer Service

Not specified

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