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What is Rezup?

Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs. Key features: - Stripe integration with a read-only key: detects cancellations and downgrades - Automatic follow-up email from your name after each cancellation - Voice or text answers in the browser, no app or account, 120+ languages - Automatic transcription and translation - AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step - Weekly email summary, Slack and Telegram alerts - Reply to customers from your own email - Link, QR code and website widget for feedback outside Stripe - CSV and Excel export, webhooks, REST API Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding. Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.

What is Chargewood?

Chargewood offers specialized chargeback solutions designed specifically for online merchants operating in the United States. When a customer disputes a transaction, the bank outlines a timeline and specifies the type of evidence that can be provided, much of which is typically accessible, including order details, shipping timelines, delivery addresses, customer login activity, and past purchases. Chargewood effectively connects with existing platforms such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk to gather this essential information. For each chargeback dispute, it assesses whether contesting the claim would be advantageous, and if it determines that pursuing the case is not worthwhile, it transparently communicates this conclusion, emphasizing the importance of maintaining a favorable dispute ratio over individual disputes. In instances where a chargeback is deemed worthy of challenge, Chargewood formulates a response that is specifically aligned with the reason codes provided and complies with the card network's regulations, ensuring timely submission by the required deadline. All procedures are conducted with transparency; each dispute documentation includes the evidence referenced, the reasoning behind the decision, and the full text of the response. Additionally, each response is thoroughly reviewed by a member of the Chargewood team before being sent, and a detailed log of actions taken is kept for accountability purposes. This careful methodology not only fosters trust in the chargeback process but also reassures both merchants and customers about the system's integrity and reliability. Ultimately, Chargewood aims to streamline the chargeback experience while prioritizing clarity and efficiency for all parties involved.

Media

Media

No images available

Integrations Supported

Stripe
Slack Code
Telegram
Zapier Canvas
n8n

Integrations Supported

Stripe
BigCommerce
Gmail
PayPal
Shopify
Wix
WooCommerce
Zendesk

API Availability

Has API

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

20% of what we recover
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Vindrose sp. z o.o.;

Date Founded

2026

Company Location

Poland

Company Website

rezup.ai/

Company Facts

Organization Name

Chargewood

Date Founded

2026

Company Location

United States

Company Website

chargewood.com

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Chargeback Management

Not specified

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