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What is Rezup?
Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs.
Key features:
- Stripe integration with a read-only key: detects cancellations and downgrades
- Automatic follow-up email from your name after each cancellation
- Voice or text answers in the browser, no app or account, 120+ languages
- Automatic transcription and translation
- AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step
- Weekly email summary, Slack and Telegram alerts
- Reply to customers from your own email
- Link, QR code and website widget for feedback outside Stripe
- CSV and Excel export, webhooks, REST API
Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding.
Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.
What is Churn Solution?
Churn Solution is an all-encompassing retention platform specifically designed for subscription-based enterprises, emphasizing the importance of maintaining existing customers instead of seeking new ones to fill the gaps.
Revenue decline from subscriptions typically manifests in two significant forms that are frequently overlooked by many organizations: voluntary churn, where customers choose to cancel their subscriptions actively, and involuntary churn, which occurs due to payment complications such as expired credit cards or blocked transactions, resulting in unintentional cancellations.
Churn Solution proficiently tackles both forms of churn by implementing cancellation procedures that reveal the true reasons behind customer departures, while also offering targeted retention strategies that may include options like pausing subscriptions, modifying plans, or providing customized offers rather than standard discounts.
Moreover, the platform incorporates intelligent retries, in-app alerts, and follow-up messages via email and SMS to recover failed payments, complemented by win-back campaigns aimed at re-engaging former subscribers by addressing their individual reasons for leaving.
Through sophisticated analytics, Churn Solution delivers valuable insights into save rates, the factors driving cancellations, and the revenue that has been successfully regained.
It offers smooth integration with widely-used payment processors such as Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, in addition to supporting webhooks to enhance its capabilities.
By capitalizing on these features, businesses can markedly boost their customer retention rates, which in turn can lead to a substantial improvement in their overall financial performance.
Ultimately, investing in a solution like Churn Solution can transform the way subscription businesses manage customer relationships, making it an essential tool for sustainable growth and long-term success.
Integrations Supported
Stripe
Slack Code
Telegram
Zapier Canvas
Integrations Supported
Stripe
Braintree
Paddle
Paid Memberships Pro
Shopify
Stripe Billing
WooCommerce
API Availability
Has API
API Availability
Pricing Information
$29/month
Free Trial Offered?
Pricing Information
$50/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Vindrose sp. z o.o.;
Date Founded
2026
Company Location
Poland
Company Website
rezup.ai/
Company Facts
Organization Name
Churn Solution
Company Location
United States
Company Website
churnsolution.com
Categories and Features
Customer Feedback
Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Churn Prevention
Not specified