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What is Rezup?

Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs. Key features: - Stripe integration with a read-only key: detects cancellations and downgrades - Automatic follow-up email from your name after each cancellation - Voice or text answers in the browser, no app or account, 120+ languages - Automatic transcription and translation - AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step - Weekly email summary, Slack and Telegram alerts - Reply to customers from your own email - Link, QR code and website widget for feedback outside Stripe - CSV and Excel export, webhooks, REST API Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding. Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.

What is Outhentik?

Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.

Media

Media

Integrations Supported

Slack Code
Stripe
Telegram
Zapier Canvas
n8n

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$97/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Vindrose sp. z o.o.;

Date Founded

2026

Company Location

Poland

Company Website

rezup.ai/

Company Facts

Organization Name

Outhentik

Date Founded

2025

Company Website

www.outhentik.app

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Not specified

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