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What is Rezup?

Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs. Key features: - Stripe integration with a read-only key: detects cancellations and downgrades - Automatic follow-up email from your name after each cancellation - Voice or text answers in the browser, no app or account, 120+ languages - Automatic transcription and translation - AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step - Weekly email summary, Slack and Telegram alerts - Reply to customers from your own email - Link, QR code and website widget for feedback outside Stripe - CSV and Excel export, webhooks, REST API Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding. Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.

What is Raaft?

Raaft helps software-as-a-service (SaaS) businesses minimize customer churn while enhancing the feedback they receive from their users. The platform offers a no-code retention mechanism that activates when subscribers choose to cancel, allowing you to engage them by asking for their reasons for leaving and offering tailored responses. By gathering more insightful feedback, companies can make informed decisions to improve their products, ultimately leading to a more satisfied customer base and prolonged subscription durations. Additionally, this approach fosters a deeper understanding of customer needs and expectations.

Media

Media

No images available

Integrations Supported

Stripe
Slack Code
Telegram
Zapier Canvas
n8n

Integrations Supported

Stripe
Baremetrics
Braintree
Chargebee
Paddle
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Vindrose sp. z o.o.;

Date Founded

2026

Company Location

Poland

Company Website

rezup.ai/

Company Facts

Organization Name

Raaft

Date Founded

2018

Company Location

United States

Company Website

www.raaft.io

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Success

Health Score
Revenue Management

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Rezup Reviews & Ratings

Rezup

Vindrose sp. z o.o.;