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What is Rezup?

Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs. Key features: - Stripe integration with a read-only key: detects cancellations and downgrades - Automatic follow-up email from your name after each cancellation - Voice or text answers in the browser, no app or account, 120+ languages - Automatic transcription and translation - AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step - Weekly email summary, Slack and Telegram alerts - Reply to customers from your own email - Link, QR code and website widget for feedback outside Stripe - CSV and Excel export, webhooks, REST API Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding. Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.

What is Rebounce?

A considerable portion of failed subscription payments does not succeed in being resolved during a retry phase, mainly due to reasons such as expired cards, 3D Secure prompts, and general declines from banks that necessitate customer action, and regrettably, many customers remain oblivious to the fact that their payment has not gone through. Rebounce provides seamless integration with payment processors like Stripe, Paddle, or Square in a matter of moments; when a payment fails, it examines the reason for the decline, initiates retries only when appropriate, and engages with customers through a streamlined series of communications via email, SMS, or WhatsApp, offering a direct link to a page where they can update their card details or confirm 3D Secure without needing to log in. Furthermore, this communication chain halts immediately once the invoice is paid. Our data indicates that 44% of customers who clicked on the payment link successfully completed their transactions on the site, a stark difference compared to the paltry 5.5% recovery rate achieved through automated retries. Additional functionalities include notifications for card expiration sent 30 days in advance, weekly updates on recovery efforts, and a complimentary 90-day audit of your Stripe account that is accessible in a read-only format and requires no registration. The pricing model is transparent: the Starter plan costs $3.50 per month, the Growth plan is priced at $14 per month, and the Scale plan is offered at $39 per month, all while taking no commission from the revenue that is recovered. By utilizing these features, businesses can significantly improve their strategies for recovering payments while also enhancing customer satisfaction.

Media

Media

Integrations Supported

Stripe
Slack Code
Telegram
Zapier Canvas
n8n

Integrations Supported

Stripe
Paddle
Square Payments

API Availability

Has API

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$3.50/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Vindrose sp. z o.o.;

Date Founded

2026

Company Location

Poland

Company Website

rezup.ai/

Company Facts

Organization Name

Rebounce

Date Founded

2026

Company Location

Brazil

Company Website

rebounce.dev

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Categories and Features

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